Daily Papers

Personalized presentation generation requires more than conditioning on a current prompt or template: agents must preserve stable user preferences across tasks, retain newly introduced preferences and constraints during multi-turn revision, and carry out local edits reliably. We propose MemSlides, a hierarchical memory framework for personalized presentation agents that separates long-term memory from working memory and further divides long-term memory into user profile memory and tool memory. User profile memory stores intent-conditioned profiles for round-0 personalization, working memory carries active preferences and session constraints across revision rounds, and tool memory stores reusable execution experience for reliable localized editing. MemSlides pairs this memory design with scoped slide-local revision, so targeted updates act on the smallest affected region instead of repeatedly regenerating the full deck. In controlled experiments, user profile memory improves persona-alignment judgments on a multi-persona, multi-intent profile bank, tool-memory injection improves closed-loop modify behavior in diagnostic matched-pair settings, and qualitative cases illustrate working memory's ability to carryover preferences. Taken together, these results suggest that effective personalization in presentation authoring depends on separating persistent user profiles, session-level working memory, and reusable execution experience across generation and localized revision.

Large Language Model (LLM) agents are increasingly deployed to automate complex workflows in mobile and desktop environments. However, current model-centric agent architectures struggle to self-evolve post-deployment: improving personalization, capability, and efficiency typically requires continuous model retraining/fine-tuning, which incurs prohibitive computational overheads and suffers from an inherent trade-off between model accuracy and inference efficiency. To enable iterative self-evolution without model retraining, we propose MOBIMEM, a memory-centric agent system. MOBIMEM first introduces three specialized memory primitives to decouple agent evolution from model weights: (1) Profile Memory uses a lightweight distance-graph (DisGraph) structure to align with user preferences, resolving the accuracy-latency trade-off in user profile retrieval; (2) Experience Memory employs multi-level templates to instantiate execution logic for new tasks, ensuring capability generalization; and (3) Action Memory records fine-grained interaction sequences, reducing the reliance on expensive model inference. Building upon this memory architecture, MOBIMEM further integrates a suite of OS-inspired services to orchestrate execution: a scheduler that coordinates parallel sub-task execution and memory operations; an agent record-and-replay (AgentRR) mechanism that enables safe and efficient action reuse; and a context-aware exception handling that ensures graceful recovery from user interruptions and runtime errors. Evaluation on AndroidWorld and top-50 apps shows that MOBIMEM achieves 83.1% profile alignment with 23.83 ms retrieval time (280x faster than GraphRAG baselines), improves task success rates by up to 50.3%, and reduces end-to-end latency by up to 9x on mobile devices.

While long-term memory is essential for intelligent agents to maintain consistent historical awareness, the accumulation of extensive interaction data often leads to performance bottlenecks. Naive storage expansion increases retrieval noise and computational latency, overwhelming the reasoning capacity of models deployed on constrained personal devices. To address this, we propose Hierarchical Memory Orchestration (HMO), a framework that organizes interaction history into a three-tiered directory driven by user-centric contextual relevance. Our system maintains a compact primary cache, coupling recent and pivotal memories with an evolving user profile to ensure agent reasoning remains aligned with individual behavioral traits. This primary cache is complemented by a high-priority secondary layer, both of which are managed within a global archive of the full interaction history. Crucially, the user persona dictates memory redistribution across this hierarchy, promoting records mapped to long-term patterns toward more active tiers while relegating less relevant information. This targeted orchestration surfaces historical knowledge precisely when needed while maintaining a lean and efficient active search space. Evaluations on multiple benchmarks achieve state-of-the-art performance. Real-world deployments in ecosystems like OpenClaw demonstrate that HMO significantly enhances agent fluidity and personalization.

Long-term conversational memory in practical LLM applications is inherently collaborative: information is produced by multiple participants, scattered across groups and channels, revised over time, and implicitly grounded in roles and social context. Yet there is currently no established benchmark that evaluates memory under interaction patterns resembling real-world deployment, as existing benchmarks largely focus on dyadic or single-topic dialogues. In this paper, we introduce EverMemBench, the first benchmark designed for long-horizon collaborative memory, built from multi-party, multi-group conversations spanning over one million tokens with dense cross-topic interleaving, temporally evolving decisions, and role-conditioned personas. EverMemBench evaluates memory systems using 2400 QA pairs across three dimensions essential for real applications: fine-grained recall, memory awareness, and user profile understanding. Our evaluation reveals fundamental limitations of current systems: multi-hop reasoning collapses under multi-party attribution even with oracle evidence (26% accuracy), temporal reasoning fails without explicit version semantics beyond timestamps, and memory awareness is bottlenecked by retrieval, as similarity-based methods miss implicitly relevant information. EverMemBench thus represents a concrete step toward realistic evaluation of LLM memory and a cornerstone benchmark for developing next-generation LLMs that reason over time, roles, and collaborative interaction structure. Our benchmark and code are publicly available at https://github.com/EverMind-AI/EverMemBench.

Large Language Models (LLMs) are increasingly deployed as long-term interactive agents, yet their limited context windows make it difficult to sustain coherent behavior over extended interactions. Existing memory systems often store isolated records and retrieve fragments, limiting their ability to consolidate evolving user states and resolve conflicts. We introduce EverMemOS, a self-organizing memory operating system that implements an engram-inspired lifecycle for computational memory. Episodic Trace Formation converts dialogue streams into MemCells that capture episodic traces, atomic facts, and time-bounded Foresight signals. Semantic Consolidation organizes MemCells into thematic MemScenes, distilling stable semantic structures and updating user profiles. Reconstructive Recollection performs MemScene-guided agentic retrieval to compose the necessary and sufficient context for downstream reasoning. Experiments on LoCoMo and LongMemEval show that EverMemOS achieves state-of-the-art performance on memory-augmented reasoning tasks. We further report a profile study on PersonaMem v2 and qualitative case studies illustrating chat-oriented capabilities such as user profiling and Foresight. Code is available at https://github.com/EverMind-AI/EverMemOS.

Coworking AI agents operating within local file systems are rapidly emerging as a paradigm in human-AI interaction; however, effective personalization remains limited by severe data constraints, as strict privacy barriers and the difficulty of jointly collecting multimodal real-world traces prevent scalable training and evaluation, and existing methods remain interaction-centric while overlooking dense behavioral traces in file-system operations; to address this gap, we propose FileGram, a comprehensive framework that grounds agent memory and personalization in file-system behavioral traces, comprising three core components: (1) FileGramEngine, a scalable persona-driven data engine that simulates realistic workflows and generates fine-grained multimodal action sequences at scale; (2) FileGramBench, a diagnostic benchmark grounded in file-system behavioral traces for evaluating memory systems on profile reconstruction, trace disentanglement, persona drift detection, and multimodal grounding; and (3) FileGramOS, a bottom-up memory architecture that builds user profiles directly from atomic actions and content deltas rather than dialogue summaries, encoding these traces into procedural, semantic, and episodic channels with query-time abstraction; extensive experiments show that FileGramBench remains challenging for state-of-the-art memory systems and that FileGramEngine and FileGramOS are effective, and by open-sourcing the framework, we hope to support future research on personalized memory-centric file-system agents.

Modern AI agents are powerful but often fail to align with the idiosyncratic, evolving preferences of individual users. Prior approaches typically rely on static datasets, either training implicit preference models on interaction history or encoding user profiles in external memory. However, these approaches struggle with new users and with preferences that change over time. We introduce Personalized Agents from Human Feedback (PAHF), a framework for continual personalization in which agents learn online from live interaction using explicit per-user memory. PAHF operationalizes a three-step loop: (1) seeking pre-action clarification to resolve ambiguity, (2) grounding actions in preferences retrieved from memory, and (3) integrating post-action feedback to update memory when preferences drift. To evaluate this capability, we develop a four-phase protocol and two benchmarks in embodied manipulation and online shopping. These benchmarks quantify an agent's ability to learn initial preferences from scratch and subsequently adapt to persona shifts. Our theoretical analysis and empirical results show that integrating explicit memory with dual feedback channels is critical: PAHF learns substantially faster and consistently outperforms both no-memory and single-channel baselines, reducing initial personalization error and enabling rapid adaptation to preference shifts.

User profile modeling plays a key role in personalized systems, as it requires building accurate profiles and updating them with new information. In this paper, we present two high-quality open-source user profile datasets: one for profile construction and another for profile updating. These datasets offer a strong basis for evaluating user profile modeling techniques in dynamic settings. We also show a methodology that uses large language models (LLMs) to tackle both profile construction and updating. Our method uses a probabilistic framework to predict user profiles from input text, allowing for precise and context-aware profile generation. Our experiments demonstrate that models like Mistral-7b and Llama2-7b perform strongly in both tasks. LLMs improve the precision and recall of the generated profiles, and high evaluation scores confirm the effectiveness of our approach.

User memory helps personalized systems build on their understanding of users over time. In e-commerce, users convey their preferences and needs through both explicit language and implicit interactions with products. We study memory built from logs of these interactions, examining how it can remember concrete evidence and established interests, and use that evidence to infer underlying needs and preferences that inform judgments beyond well-observed product domains. Existing memory methods primarily target language-based interactions, and evaluations offer limited real behavioral data and limited separation of these capabilities. This leaves open how to jointly support and separately evaluate remembering and inference from behavioral logs. We formulate the problem of continual behavioral user memory around these joint requirements and develop a dedicated evaluation framework and memory method to address them. BehaviorMemBench is a benchmark built from real e-commerce logs covering 1{,}194 users and 17{,}462 behavioral batches over more than three years, with automatic future-behavior labels and a task-independent memory interface to separately evaluate remembering and inference under a common protocol. BehaviorMem is a memory design that organizes explicit behavioral facts and inferred user characteristics across long-term and short-term scopes in a two-axis state, with evidence-grounded formation, continual maintenance, and query-independent readout. Experiments across two builders and two task readers show that BehaviorMem leads the evaluated agentic memories on remember and infer, and reveal different method rankings across the two capabilities and competitive statistical baselines. Validation on a public dataset further supports its usefulness for downstream tasks based on behavioral histories.

When an AI assistant remembers that Sarah is a single mother working two jobs, does it interpret her stress differently than if she were a wealthy executive? As personalized AI systems increasingly incorporate long-term user memory, understanding how this memory shapes emotional reasoning is critical. We investigate how user memory affects emotional intelligence in large language models (LLMs) by evaluating 15 models on human validated emotional intelligence tests. We find that identical scenarios paired with different user profiles produce systematically divergent emotional interpretations. Across validated user independent emotional scenarios and diverse user profiles, systematic biases emerged in several high-performing LLMs where advantaged profiles received more accurate emotional interpretations. Moreover, LLMs demonstrate significant disparities across demographic factors in emotion understanding and supportive recommendations tasks, indicating that personalization mechanisms can embed social hierarchies into models emotional reasoning. These results highlight a key challenge for memory enhanced AI: systems designed for personalization may inadvertently reinforce social inequalities.

Personalized LLMs with persistent memory are increasingly deployed, yet the faithfulness of their user models remains unexamined. We study over-inference (OI): the phenomenon where LLMs fabricate user attributes beyond what evidence supports. We introduce MirageBench, comprising 150 personas balanced across stereotypical, counter-stereotypical, and neutral profiles, 6 personalization tasks spanning an ``imagination gradient'', a four-way faithfulness taxonomy operationalized by an independent judge (validated against a blind human annotator on 400 claims: Cohen's kappa = 0.863 four-class, kappa = 0.900 binary), and a leaderboard of 12 models across 7 families on 143616 judged claims. We find that over-inference is pervasive: every one of the 12 models over-infers 35%--49% of its claims (cross-model mean 41.6%; claim-weighted 41.8%), with no model in this evaluation escaping it. Most strikingly, we surface a Self-Monitoring Inversion: at the model-selection level, models' self-assessed OI is negatively rank-correlated with their judge-measured OI (rho = -0.60, p = 0.044; exploratory, wide bootstrap CI [-0.90, +0.06], n = 12). The models that report the least over-inference tend to be flagged as fabricating the most, so self-reported confidence is a misleading signal for comparing models, even though within a single model self-audit still ranks that model's own claims moderately well (AUROC 0.58--0.83). We further show that OI is task-dependent (27%--59%) and that, in a multi-turn pilot, inferred attributes accumulate approximately linearly with little revision. MirageBench positions external verification, rather than model self-report, as a more reliable foundation for trustworthy personalization.

Existing long-term personalized dialogue systems struggle to reconcile unbounded interaction streams with finite context constraints, often succumbing to memory noise accumulation, reasoning degradation, and persona inconsistency. To address these challenges, this paper proposes Inside Out, a framework that utilizes a globally maintained PersonaTree as the carrier of long-term user profiling. By constraining the trunk with an initial schema and updating the branches and leaves, PersonaTree enables controllable growth, achieving memory compression while preserving consistency. Moreover, we train a lightweight MemListener via reinforcement learning with process-based rewards to produce structured, executable, and interpretable {ADD, UPDATE, DELETE, NO_OP} operations, thereby supporting the dynamic evolution of the personalized tree. During response generation, PersonaTree is directly leveraged to enhance outputs in latency-sensitive scenarios; when users require more details, the agentic mode is triggered to introduce details on-demand under the constraints of the PersonaTree. Experiments show that PersonaTree outperforms full-text concatenation and various personalized memory systems in suppressing contextual noise and maintaining persona consistency. Notably, the small MemListener model achieves memory-operation decision performance comparable to, or even surpassing, powerful reasoning models such as DeepSeek-R1-0528 and Gemini-3-Pro.

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical responses. To highlight the relevant historical responses to the input post, we further establish a key-value memory network of historical post-response pairs, and build a dynamic post-aware user profile. The dynamic profile mainly describes what and how the user has responded to similar posts in history. To explicitly utilize users' frequently used words, we design a personalized decoder to fuse two decoding strategies, including generating a word from the generic vocabulary and copying one word from the user's personalized vocabulary. Experiments on two real-world datasets show the significant improvement of our model compared with existing methods. Our code is available at https://github.com/zhengyima/DHAP

Long-horizon interactions between users and LLM-based assistants necessitate effective memory management, yet current approaches face challenges in training and evaluation of memory. Existing memory benchmarks rely on static, off-policy data as context, limiting evaluation reliability and scalability. To address these gaps, we introduce AMemGym, an interactive environment enabling on-policy evaluation and optimization for memory-driven personalization. AMemGym employs structured data sampling to predefine user profiles, state-dependent questions, and state evolution trajectories, enabling cost-effective generation of high-quality, evaluation-aligned interactions. LLM-simulated users expose latent states through role-play while maintaining structured state consistency. Comprehensive metrics based on structured data guide both assessment and optimization of assistants. Extensive experiments reveal performance gaps in existing memory systems (e.g., RAG, long-context LLMs, and agentic memory) and corresponding reasons. AMemGym not only enables effective selection among competing approaches but also can potentially drive the self-evolution of memory management strategies. By bridging structured state evolution with free-form interactions, our framework provides a scalable, diagnostically rich environment for advancing memory capabilities in conversational agents.

Large Language Models (LLMs) increasingly use persistent memory from past interactions to enhance personalization and task performance. However, this memory introduces critical risks when sensitive information is revealed in inappropriate contexts. We present CIMemories, a benchmark for evaluating whether LLMs appropriately control information flow from memory based on task context. CIMemories uses synthetic user profiles with over 100 attributes per user, paired with diverse task contexts in which each attribute may be essential for some tasks but inappropriate for others. Our evaluation reveals that frontier models exhibit up to 69% attribute-level violations (leaking information inappropriately), with lower violation rates often coming at the cost of task utility. Violations accumulate across both tasks and runs: as usage increases from 1 to 40 tasks, GPT-5's violations rise from 0.1% to 9.6%, reaching 25.1% when the same prompt is executed 5 times, revealing arbitrary and unstable behavior in which models leak different attributes for identical prompts. Privacy-conscious prompting does not solve this - models overgeneralize, sharing everything or nothing rather than making nuanced, context-dependent decisions. These findings reveal fundamental limitations that require contextually aware reasoning capabilities, not just better prompting or scaling.

In existing memory benchmarks for Large Language Models (LLMs), the evaluated dialogue sessions often lack long-term semantic consistency, and the underlying personas tend to be flat and static. Furthermore, in real-world scenarios, interactions between users and assistants involve more diverse, heterogeneous data streams, such as documents and emails. These shortcomings significantly limit the realism and effectiveness of current evaluations. To address these limitations, we introduce RHELM (Realistic, Heterogeneous, and Evolving Long-term Memory). Driven by meticulously crafted user profiles and a novel LOOP (pLan-rOllout-evOlve-Prune) module, we construct realistic dialogues across diverse interaction scenarios that exhibit dynamic temporal evolution and long-term coherence. Crucially, these dialogues are deeply integrated with heterogeneous external sources synchronized with the user's temporal event trajectory. The resulting benchmark encompasses challenging question-answer pairs spanning seven inquiry types, with each question mapping to at least one of 27 critical memory characteristics that we identify as essential yet underexplored in current research. Comprehensive experiments across full-context models, retrieval-augmented generation (RAG) methods, and representative memory frameworks reveal that contemporary approaches still expose critical weaknesses in complex, real-world settings, particularly in resolving multi-source aggregation and real-world contextual reasoning.

OpenClaw has emerged as a leading agent framework for complex task automation, yet it faces insufficient cross-platform GUI interaction support and a well-built self-evolution mechanism. These flaws limit its adaptation to diverse device ecosystems and prevent performance improvements through continuous learning from execution experience. To resolve these issues, we propose the Know Deeply, Act Perfectly paradigm for personal assistants, which holds that accumulated user interaction and task-running experience directly improve execution accuracy and efficiency, unifying cognitive comprehension and operational execution. Based on this paradigm, we introduce KnowAct-GUIClaw, a novel Know-Route-Act-Reflect framework designed to address OpenClaw's GUI manipulation deficits and break through its cross-platform and recursive self-improvement constraints. First, the host agent leverages accumulated interaction experience and task-relevant knowledge for long-horizon task decomposition and allocation (Know). Second, a pluggable GUI subagent with an experience-attributable memory system (Know) and self-evolving skill library (Act), enabling seamless cross-platform migration and fast-path integration. Especially, this framework continuously stores user profiles and feedback to improve the accuracy of task decomposition and tool calls. Extensive experiments across Android, iOS, HarmonyOS and Windows show that KnowAct-GUIClaw achieves superior efficiency, accuracy and cross-platform adaptability. Especially, the GUIClaw with open-source Kimi-2.6 models achieves the best performance (64.1%) on the long-horizon MobileWorld benchmark, beating all agentical frameworks and closed-source agentical models, e.g., Seed-2.0-Pro and GPT-5.5. Additionally, the knowledgeable memory and execution skills supported by our framework are transferable across diverse base models, improving by 8.5% with Kimi-2.6.

Existing large language model (LLM) based memory systems apply universal, static policies that overlook a fundamental reality: the contexts that are worth storing in memory are different across users. This misalignment wastes limited memory budget on transient interactions while failing to preserve critical context for long horizon tasks. To address this gap, we investigate an underexplored question: can LLM based memory systems learn personalized memory policies? We introduce PerMemBench, the first benchmark for evaluating personalized memory systems, featuring multi year, multi domain interaction histories across diverse user personas. We further present the first empirical study of memory personalization, proposing session level storage gating, a lightweight framework that selectively bypasses memory operations for transient sessions. Our study confirms that personalization yields substantial retention gains under perfect gating, yet reveals that accurate gating remains an open and critical challenge.

Large language models (LLMs) are increasingly deployed as personalized assistants that interact with users over extended periods of time. As conversations grow longer, relying on full interaction histories becomes increasingly inefficient and unreliable: long contexts introduce substantial computational overhead, making it difficult for models to consistently identify and utilize the most relevant information for the current request. These challenges have motivated memory systems that structure and retrieve user-specific information. In realistic interactions, users often seek practical guidance such as recommendations, planning, and decision support. Unlike factual recall tasks, personalized guidance requires models to integrate information across multiple past conversations and reason about changing user preferences and experiences. However, existing conversational memory evaluations mainly focus on retrieval and factual recall. To study this challenge, we introduce PRAGMA, a benchmark for evaluating personalized guidance in long-term conversations. PRGAMA contains curated longitudinal conversation histories, evidence annotations, and guidance scenarios grounded in evolving user contexts and incorrect user assumptions. Experiments across retrieval systems, memory systems, and long-context models reveal that current systems struggle both to recover the appropriate conversational evidence and to effectively use it for personalized guidance. Our results highlight the need for memory architectures that support robust conversational retrieval and memory-grounded reasoning beyond evidence recall.

Long-term personalized dialogue agents must track user preferences as their personas evolve. Existing memory systems organize past events well, but store personas as flat profiles detached from the events that justify them. This loose coupling leads to the memory-persona validity gap and the persona-aware retrieval gap. We propose PGMem, a heterogeneous persona-memory graph that connects event and persona nodes through typed provenance and evidence edges, keeping each persona signal traceable to the events that support or revise it. At retrieval time, PGMem expands from query-relevant seeds and ranks signals by evidential validity. Across three benchmarks with small language model backbones, PGMem consistently outperforms summary-based, persona-aware, graph-structured, and agentic memory baselines, and improves performance as the context grows. The source code of PGMem is available at https://github.com/wonjunchoi23/pgmem/

Conversational assistants are increasingly integrating long-term memory with large language models (LLMs). This persistence of memories, e.g., the user is vegetarian, can enhance personalization in future conversations. However, the same persistence can also introduce safety risks that have been largely overlooked. Hence, we introduce PersistBench to measure the extent of these safety risks. We identify two long-term memory-specific risks: cross-domain leakage, where LLMs inappropriately inject context from the long-term memories; and memory-induced sycophancy, where stored long-term memories insidiously reinforce user biases. We evaluate 18 frontier and open-source LLMs on our benchmark. Our results reveal a surprisingly high failure rate across these LLMs - a median failure rate of 53% on cross-domain samples and 97% on sycophancy samples. To address this, our benchmark encourages the development of more robust and safer long-term memory usage in frontier conversational systems.

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. However, prior evaluations typically interleave preference-related dialogues with irrelevant conversations, reducing the task to needle-in-a-haystack retrieval while ignoring relationships between events that drive the evolution of user preferences. Such settings overlook a fundamental characteristic of real-world personalization: preferences emerge gradually and accumulate across interactions within noisy contexts. To bridge this gap, we introduce PERMA, a benchmark designed to evaluate persona consistency over time beyond static preference recall. Additionally, we incorporate (1) text variability and (2) linguistic alignment to simulate erratic user inputs and individual idiolects in real-world data. PERMA consists of temporally ordered interaction events spanning multiple sessions and domains, with preference-related queries inserted over time. We design both multiple-choice and interactive tasks to probe the model's understanding of persona along the interaction timeline. Experiments demonstrate that by linking related interactions, advanced memory systems can extract more precise preferences and reduce token consumption, outperforming traditional semantic retrieval of raw dialogues. Nevertheless, they still struggle to maintain a coherent persona across temporal depth and cross-domain interference, highlighting the need for more robust personalized memory management in agents. Our code and data are open-sourced at https://github.com/PolarisLiu1/PERMA.

A personalized AI agent needs a user memory: a persistent model of who the user is, built across many conversations and consulted on each new one. Today this memory is almost always stored as unstructured text, a knowledge graph, or a flat store of facts, and consulted by retrieval -- fetching the entries most similar to the current request. Such "bag-of-facts" memory recalls individual facts well, but because storing a fact and acting on it are separate steps, it struggles to resolve contradictions, aggregate over many records, or enforce rules. We argue that user memory should instead be executable. We introduce User as Code (UaC), a paradigm in which an agent's model of a user is a living software project: typed Python objects hold the user's state and ordinary Python functions encode the rules that govern it, so representing and reasoning about the user happen in one medium an interpreter can run. The enabling mechanism is a two-phase pipeline: an append-only log that never discards a fact, periodically checkpointed into typed code. This changes what memory can do. On standard long-term conversation benchmarks, UaC matches both a full-context upper bound and the strongest prior memory systems on recall (78.8% on LOCOMO). Its advantage emerges where representation matters most. On aggregate questions over a user's history -- "how many international trips did I take last year?" -- retrieval-based memory collapses (6-43%) while UaC stays near-perfect (99%), because the answer is a one-line computation over typed state rather than a search over text. And because its rules execute deterministically whenever the state changes, UaC can surface unsolicited, safety-critical alerts -- such as a newly prescribed drug that conflicts with an allergy recorded months earlier -- a capability query-driven memory cannot provide.

Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information, while overlooking whether such personalization is used appropriately. In fact, agents may overuse personal information, producing responses that feel forced, intrusive, or socially inappropriate to users. We refer to this issue as over-personalization. In this work, we formalize over-personalization into three types: Irrelevance, Repetition, and Sycophancy, and introduce OP-Bench a benchmark of 1,700 verified instances constructed from long-horizon dialogue histories. Using OP-Bench, we evaluate multiple large language models and memory-augmentation methods, and find that over-personalization is widespread when memory is introduced. Further analysis reveals that agents tend to retrieve and over-attend to user memories even when unnecessary. To address this issue, we propose Self-ReCheck, a lightweight, model-agnostic memory filtering mechanism that mitigates over-personalization while preserving personalization performance. Our work takes an initial step toward more controllable and appropriate personalization in memory-augmented dialogue systems.

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between a user and an LLM can provide extensive information about an individual's traits and preferences. However, open questions remain on how well LLMs today can effectively leverage such history to (1) internalize the user's inherent traits and preferences, (2) track how the user profiling and preferences evolve over time, and (3) generate personalized responses accordingly in new scenarios. In this work, we introduce the PERSONAMEM benchmark. PERSONAMEM features curated user profiles with over 180 simulated user-LLM interaction histories, each containing up to 60 sessions of multi-turn conversations across 15 real-world tasks that require personalization. Given an in-situ user query, i.e. query issued by the user from the first-person perspective, we evaluate LLM chatbots' ability to identify the most suitable response according to the current state of the user's profile. We observe that current LLMs still struggle to recognize the dynamic evolution in users' profiles over time through direct prompting approaches. As a consequence, LLMs often fail to deliver responses that align with users' current situations and preferences, with frontier models such as GPT-4.1, o4-mini, GPT-4.5, o1, or Gemini-2.0 achieving only around 50% overall accuracy, suggesting room for improvement. We hope that PERSONAMEM, along with the user profile and conversation simulation pipeline, can facilitate future research in the development of truly user-aware chatbots. Code and data are available at github.com/bowen-upenn/PersonaMem.

User profile embedded in the prompt template of personalized recommendation agents play a crucial role in shaping their decision-making process. High-quality user profiles are essential for aligning agent behavior with real user interests. Typically, these profiles are constructed by leveraging LLMs for user profile modeling (LLM-UM). However, this process faces several challenges: (1) LLMs struggle with long user behaviors due to context length limitations and performance degradation. (2) Existing methods often extract only partial segments from full historical behavior sequence, inevitably discarding diverse user interests embedded in the omitted content, leading to incomplete modeling and suboptimal profiling. (3) User profiling is often tightly coupled with the inference context, requiring online processing, which introduces significant latency overhead. In this paper, we propose PersonaX, an agent-agnostic LLM-UM framework to address these challenges. It augments downstream recommendation agents to achieve better recommendation performance and inference efficiency. PersonaX (a) segments complete historical behaviors into clustered groups, (b) selects multiple sub behavior sequences (SBS) with a balance of prototypicality and diversity to form a high quality core set, (c) performs offline multi-persona profiling to capture diverse user interests and generate fine grained, cached textual personas, and (d) decouples user profiling from online inference, enabling profile retrieval instead of real time generation. Extensive experiments demonstrate its effectiveness: using only 30 to 50% of behavioral data (sequence length 480), PersonaX enhances AgentCF by 3 to 11% and Agent4Rec by 10 to 50%. As a scalable and model-agnostic LLM-UM solution, PersonaX sets a new benchmark in scalable user modeling.

Personalized agents that interact with users over long periods must maintain persistent memory across sessions and update it as circumstances change. However, existing benchmarks predominantly frame long-term memory evaluation as fact retrieval from past conversations, providing limited insight into agents' ability to consolidate memory over time or handle frequent knowledge updates. We introduce Memora, a long-term memory benchmark spanning weeks to months long user conversations. The benchmark evaluates three memory-grounded tasks: remembering, reasoning, and recommending. To ensure data quality, we employ automated memory-grounding checks and human evaluation. We further introduce Forgetting-Aware Memory Accuracy (FAMA), a metric that penalizes reliance on obsolete or invalidated memory when evaluating long-term memory. Evaluations of four LLMs and six memory agents reveal frequent reuse of invalid memories and failures to reconcile evolving memories. Memory agents offer marginal improvements, exposing shortcomings in long-term memory for personalized agents.

In long-term interactions with large language model (LLM) agents, users reveal habits through their choices and actions. These habits capture implicit user information that agents must infer across conversations. However, individual observations may provide only partial evidence about a habit or when it applies. Retaining past interactions alone does not ensure that agents can infer habits and apply them appropriately. We introduce HABIT-Bench to evaluate how well agent memory systems infer habits from weak evidence and apply them to later requests. We construct synthetic user histories from task-oriented dialogue data and controlled habit graphs. The histories span hundreds of sessions across food, finance, software, and travel. Four-choice tasks assess agents' ability to infer user habits and apply them appropriately. They include temporary exceptions, changes in habits, and suggestions that users have not accepted. Sampled tasks undergo independent human review. We evaluate eight memory methods with Qwen3-235B-A22B and GLM-5.3-Flash. The best-performing memory method achieves 33.61\% macro accuracy across the four domains. Performance remains limited even when annotated evidence is supplied directly. These results expose a persistent gap between access to past interactions and the ability to infer and appropriately use user habits.

Long-term memory promises LLM agents that grow more capable across sessions, maintaining an accurate, evolving understanding of the user that interaction forms. In practice, however, this memory is evaluated mostly through downstream behavior, such as later answers, personalization quality, or task success, which tests that understanding only indirectly and leaves the memory artifact itself largely unaudited. We argue that long-term memory should instead be evaluated as an auditable post-interaction artifact: after ordinary assistance, what structured user state can be reconstructed from the memory the agent leaves behind? We instantiate this view in MEMPROBE, a benchmark in which a memory-equipped agent assists simulated users, each carrying a hidden, taxonomy-anchored user-state bank, across a trajectory of leak-controlled tasks, after which that bank is reconstructed from the agent's resulting memory under both full-store and top-k access. Built on synthetic ground truth for efficient, scalable measurement, MEMPROBE spans 50 simulated users with 31 hidden dimensions each (1,550 recovery targets) and tests 5 representative memory systems. Testing state-of-the-art memory agents, we find that successful assistance and recoverable memory behave as distinct capabilities. Task completion nearly saturates, even for a memoryless baseline, while category-balanced recovery stays moderate (about 0.6) and drops further under top-k retrieval. MEMPROBE is the first benchmark to study memory recovery directly, reconstructing the user state a system retains and scoring it against ground truth. We see recovery as a concrete objective for future memory agents to optimize, and MEMPROBE as a step toward an environment where agents are trained to remember their users, growing more faithful the longer they know them.

Personalizing large language models (LLMs) requires encoding long-term, user-specific behavioral patterns in a way that is computationally efficient, scalable, and compatible with a frozen base model. We present Latent Personal Memory (LPM), a scalable framework that represents user-specific history as a compact, persistent matrix of N latent slots, that are interpretable. A shared cross-attention projection network maps these slots into dynamic, input-conditioned soft prompts that are prepended to the input of a frozen LLM. We evaluate LPM on PersonaMem v1 and LoCOMO benchmarks across Qwen3-1.7B, 4B, and 8B backbones. Results demonstrate that LPM outperforms LoRA and Prompt Tuning by up to 8.8% and 54.4% in overall accuracy respectively on PersonaMem v1, while reducing KV-cache usage by over 64x. On LoCoMo, LPM matches LoRA accuracy with 120x fewer trainable parameters. We also show that the efficiency of LPM grows with context length and outperforms full-context at 128K context length.

Long-term memory enables personalized conversational agents to retain user information across sessions. However, existing memory architectures primarily optimize for utility while neglecting the risks of unnecessarily storing and reusing private attributes such as personally identifiable information (PII). Addressing privacy risks in personalized memory is challenging because simply removing sensitive values can undermine system utility. Therefore, privacy protection for memory agents should govern the full life cycle of sensitive values rather than only sanitizing individual records. To address this gap, we introduce Sanitized Privacy-Mapped Memory (SP-Mem), a privacy-aware memory architecture that decouples memory utility from exact private-value exposure. SP-Mem provides a full life-cycle privacy design that identifies and separates sensitive information from raw user inputs, stores sanitized content and exact private values in isolated structures, and selectively retrieves private values based on task requirements and user consent. We further introduce a privacy-aware memory benchmark that jointly evaluates response quality, privacy behavior, and inference cost. Extensive experiments across multiple LLM-based agents show that SP-Mem achieves stronger personalization while reducing unnecessary privacy exposure. Code and data are available at https://github.com/Jensassss/SP-Mem.

Commercial Large Language Models (LLMs) have recently incorporated memory features to deliver personalised responses. This memory retains details such as user demographics and individual characteristics, allowing LLMs to adjust their behaviour based on personal information. However, the impact of integrating personalised information into the context has not been thoroughly assessed, leading to questions about its influence on LLM behaviour. Personalisation can be challenging, particularly with sensitive topics. In this paper, we examine various state-of-the-art LLMs to understand their behaviour in different personalisation scenarios, specifically focusing on hate speech. We prompt the models to assume country-specific personas and use different languages for hate speech detection. Our findings reveal that context personalisation significantly influences LLMs' responses in this sensitive area. To mitigate these unwanted biases, we fine-tune the LLMs by penalising inconsistent hate speech classifications made with and without country or language-specific context. The refined models demonstrate improved performance in both personalised contexts and when no context is provided.

Lifelong digital companions must integrate cross-session cues, continually update their understanding of users, and adapt to shifting privacy boundaries. Existing evaluations fail to capture this, testing memory recall and short-term empathy in isolation. To bridge this gap, we introduce \benchmark, a benchmark centered on multi-session Memory-Emotion-Environment loops. By modeling users as persistent worlds with layered profiles and event trajectories, \benchmark uses multi-agent simulation to project environmental dynamics into dialogue, preserving the critical gap between latent thoughts and observable expressions. Evaluating 2,000 personas and 111K tasks across memory tracking, user understanding, privacy control, and emotional companionship, our experiment results reveal a stark reality: even models that saturate current memory benchmarks fail to sustain accurate user understanding and true companionship over long horizons.

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which may cause confusion in later conversations. To address this issue, we present a novel task and a corresponding dataset of memory management in long-term conversations, in which bots keep track of and bring up the latest information about users while conversing through multiple sessions. In order to support more precise and interpretable memory, we represent memory as unstructured text descriptions of key information and propose a new mechanism of memory management that selectively eliminates invalidated or redundant information. Experimental results show that our approach outperforms the baselines that leave the stored memory unchanged in terms of engagingness and humanness, with larger performance gap especially in the later sessions.

Revolutionary advancements in Large Language Models have drastically reshaped our interactions with artificial intelligence systems. Despite this, a notable hindrance remains-the deficiency of a long-term memory mechanism within these models. This shortfall becomes increasingly evident in situations demanding sustained interaction, such as personal companion systems and psychological counseling. Therefore, we propose MemoryBank, a novel memory mechanism tailored for LLMs. MemoryBank enables the models to summon relevant memories, continually evolve through continuous memory updates, comprehend, and adapt to a user personality by synthesizing information from past interactions. To mimic anthropomorphic behaviors and selectively preserve memory, MemoryBank incorporates a memory updating mechanism, inspired by the Ebbinghaus Forgetting Curve theory, which permits the AI to forget and reinforce memory based on time elapsed and the relative significance of the memory, thereby offering a human-like memory mechanism. MemoryBank is versatile in accommodating both closed-source models like ChatGPT and open-source models like ChatGLM. We exemplify application of MemoryBank through the creation of an LLM-based chatbot named SiliconFriend in a long-term AI Companion scenario. Further tuned with psychological dialogs, SiliconFriend displays heightened empathy in its interactions. Experiment involves both qualitative analysis with real-world user dialogs and quantitative analysis with simulated dialogs. In the latter, ChatGPT acts as users with diverse characteristics and generates long-term dialog contexts covering a wide array of topics. The results of our analysis reveal that SiliconFriend, equipped with MemoryBank, exhibits a strong capability for long-term companionship as it can provide emphatic response, recall relevant memories and understand user personality.

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to accurately interpret requirements and tailor responses to individual preferences. However, existing approaches often overlook the complexities of long-term interactions and fail to capture users' subjective characteristics. To address these gaps, we present PAL-Bench, a new benchmark designed to evaluate the personalization capabilities of service-oriented assistants in long-term user-agent interactions. In the absence of available real-world data, we develop a multi-step LLM-based synthesis pipeline, which is further verified and refined by human annotators. This process yields PAL-Set, the first Chinese dataset comprising multi-session user logs and dialogue histories, which serves as the foundation for PAL-Bench. Furthermore, to improve personalized service-oriented interactions, we propose H^2Memory, a hierarchical and heterogeneous memory framework that incorporates retrieval-augmented generation to improve personalized response generation. Comprehensive experiments on both our PAL-Bench and an external dataset demonstrate the effectiveness of the proposed memory framework.

Personalized AI assistants must recall and reason over long-term user memory, which naturally spans multiple modalities and sources such as images, videos, and emails. However, existing Long-term Memory benchmarks focus primarily on dialogue history, failing to capture realistic personalized references grounded in lived experience. We introduce ATM-Bench, the first benchmark for multimodal, multi-source personalized referential Memory QA. ATM-Bench contains approximately four years of privacy-preserving personal memory data and human-annotated question-answer pairs with ground-truth memory evidence, including queries that require resolving personal references, multi-evidence reasoning from multi-source and handling conflicting evidence. We propose Schema-Guided Memory (SGM) to structurally represent memory items originated from different sources. In experiments, we implement 5 state-of-the-art memory systems along with a standard RAG baseline and evaluate variants with different memory ingestion, retrieval, and answer generation techniques. We find poor performance (under 20\% accuracy) on the ATM-Bench-Hard set, and that SGM improves performance over Descriptive Memory commonly adopted in prior works. Code available at: https://github.com/JingbiaoMei/ATM-Bench

Recent advancements in LLM-powered agents have demonstrated significant potential in generating human-like responses; however, they continue to face challenges in maintaining long-term interactions within complex environments, primarily due to limitations in contextual consistency and dynamic personalization. Existing memory systems often depend on semantic grouping prior to retrieval, which can overlook semantically irrelevant yet critical user information and introduce retrieval noise. In this report, we propose the initial design of O-Mem, a novel memory framework based on active user profiling that dynamically extracts and updates user characteristics and event records from their proactive interactions with agents. O-Mem supports hierarchical retrieval of persona attributes and topic-related context, enabling more adaptive and coherent personalized responses. O-Mem achieves 51.67% on the public LoCoMo benchmark, a nearly 3% improvement upon LangMem,the previous state-of-the-art, and it achieves 62.99% on PERSONAMEM, a 3.5% improvement upon A-Mem,the previous state-of-the-art. O-Mem also boosts token and interaction response time efficiency compared to previous memory frameworks. Our work opens up promising directions for developing efficient and human-like personalized AI assistants in the future.

A personalized LLM should remember user facts, apply them correctly, and adapt over time to provide responses that the user prefers. Existing LLM personalization benchmarks are largely centered on two axes: accurately recalling user information and accurately applying remembered information in downstream tasks. We argue that a third axis, likability, is both subjective and central to user experience, yet under-measured by current benchmarks. To measure likability holistically, we introduce LikeBench, a multi-session, dynamic evaluation framework that measures likability across multiple dimensions by how much an LLM can adapt over time to a user's preferences to provide more likable responses. In LikeBench, the LLMs engage in conversation with a simulated user and learn preferences only from the ongoing dialogue. As the interaction unfolds, models try to adapt to responses, and after each turn, they are evaluated for likability across seven dimensions by the same simulated user. To the best of our knowledge, we are the first to decompose likability into multiple diagnostic metrics: emotional adaptation, formality matching, knowledge adaptation, reference understanding, conversation length fit, humor fit, and callback, which makes it easier to pinpoint where a model falls short. To make the simulated user more realistic and discriminative, LikeBench uses fine-grained, psychologically grounded descriptive personas rather than the coarse high/low trait rating based personas used in prior work. Our benchmark shows that strong memory performance does not guarantee high likability: DeepSeek R1, with lower memory accuracy (86%, 17 facts/profile), outperformed Qwen3 by 28% on likability score despite Qwen3's higher memory accuracy (93%, 43 facts/profile). Even SOTA models like GPT-5 adapt well in short exchanges but show only limited robustness in longer, noisier interactions.

Personalized language-model assistants are often evaluated through a memory lens: can a model recall preferences users have explicitly stated in dialogue? More comprehensive personalization demands a harder capability -- inferring what users care about from the multimodal traces they naturally leave behind. We introduce SocialPersona, a benchmark for evaluating whether multimodal large language models (MLLMs) can recover revealed preferences from longitudinal social-media timelines and use them in dialogue. Built from longitudinal timelines of 171 everyday, non-promotional social-media users, SocialPersona contains text, images, timestamps, and 2,597 human-verified preference tags across seven interest domains, separating stable interests from recent interests. It supports two tasks: constructing structured user profiles from multimodal context and generating responses aligned with inferred profiles. Experiments with proprietary and open-weight MLLMs show that models can identify broad interest domains, yet their performance drops on fine-grained and recent interests and degrades further when inferred profiles must be used to personalize dialogue. Together with evidence that text and images provide complementary preference signals, these results indicate that robust cross-modal, long-horizon user modeling remains a key challenge, and that SocialPersona can help measure and advance progress toward assistants that infer and act on revealed preferences.

Current approaches to lifelong personalization operationalize relevance through semantic proximity, causing them to miss essential user information from topically unrelated interactions. To address this gap, we introduce LUCid, a benchmark designed to measure situational user-centric relevance in personalization. The benchmark consists of 1,936 realistic queries paired with interaction histories from up to 500 sessions. Across multiple architectures, our experiments show significant performance collapse when relevant context must be surfaced from semantically distant history: retrieval recall drops to near zero on the hardest instances, and response alignment remains near 50% even for state-of-the-art models such as Gemini-3-Flash, GPT-5.4, and Claude Haiku. These results expose a fundamental mismatch between the notion of relevance encoded by current systems and the situational relevance required for personalization, with direct implications for robustness and safety when critical user attributes remain undetected. LUCid enables the systematic evaluation of whether current models can surface situationally-relevant user information from previous interactions, and serves as a step toward realigning personalization with user-centered relevance.

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+ scenarios, 20,000+ user preferences, and 128k-token context windows, where most user preferences are implicitly revealed to reflect real-world interactions. Using this data, we investigate how reinforcement fine-tuning enables a model to improve its long-context reasoning capabilities for user understanding and personalization. We also develop a framework for training an agentic memory system, which maintains a single, human-readable memory that grows with each user over time. In our experiments, frontier LLMs still struggle with implicit personalization, achieving only 37-48% accuracy. While they support long context windows, reasoning remains the bottleneck for implicit personalization tasks. Using reinforcement fine-tuning, we successfully train Qwen3-4B to outperforms GPT-5, reaching 53% accuracy in implicit personalization. Moreover, our agentic memory framework achieves state-of-the-art 55% accuracy while using 16x fewer input tokens, relying on a 2k-token memory instead of full 32k conversation histories. These results underscore the impact of our dataset and demonstrate agentic memory as a scalable path toward real-world personalized intelligence.

While Large language models (LLMs) incorporate user personalization signals to improve usability and helpfulness, they increasingly shift from providing balanced, informative responses toward optimizing for user satisfaction when conditioned on personal context such as conversation history, inferred preferences, and user profiles. Specifically, we identify three emerging risks: (1) irrelevant personalization, where models reference personal information in unnecessary contexts; (2) preference narrowing, where models reinforce informational echo chambers; and (3) sycophantic bias, where models agree excessively with user opinions. As a result, models may reference personal information in contexts where it is unnecessary, inadvertently collapse response diversity, or agree excessively with user opinions. Despite the growing use of personalization in AI assistants, there has been limited systematic evaluation of its potential side effects. To bridge this gap, we propose PRISK, a dynamic evaluation framework with automated data generation and tailored metrics that uncovers systematic limitations in current LLM personalization and how personalized information shapes its responses. Our empirical analysis across 13 LLMs demonstrates the presence of user profiles and retrieved memories consistently exacerbates biases, resulting in an average drop of 45.9% in irrelevant personalization, 41.7% in preference narrowing and 61.7% in sycophantic bias.

Large Language Models (LLMs) can memorize and reveal personal information, raising concerns regarding compliance with the EU's GDPR, particularly the Right to Be Forgotten (RTBF). Existing machine unlearning methods assume the data to forget is already known but do not address how to identify which individual-fact associations are stored in the model. Privacy auditing techniques typically operate at the population level or target a small set of identifiers, limiting applicability to individual-level data inquiries. We introduce WikiMem, a dataset of over 5,000 natural language canaries covering 243 human-related properties from Wikidata, and a model-agnostic metric to quantify human-fact associations in LLMs. Our approach ranks ground-truth values against counterfactuals using calibrated negative log-likelihood across paraphrased prompts. We evaluate 200 individuals across 15 LLMs (410M-70B parameters), showing that memorization correlates with subject web presence and model scale. We provide a foundation for identifying memorized personal data in LLMs at the individual level, enabling the dynamic construction of forget sets for machine unlearning and RTBF requests.

AI Clones aim to simulate an individual's thoughts and behaviors to enable long-term, personalized interaction, placing stringent demands on memory systems to model experiences, emotions, and opinions over time. Existing memory benchmarks primarily rely on user-agent conversational histories, which are temporally fragmented and insufficient for capturing continuous life trajectories. We introduce CloneMem, a benchmark for evaluating longterm memory in AI Clone scenarios grounded in non-conversational digital traces, including diaries, social media posts, and emails, spanning one to three years. CloneMem adopts a hierarchical data construction framework to ensure longitudinal coherence and defines tasks that assess an agent's ability to track evolving personal states. Experiments show that current memory mechanisms struggle in this setting, highlighting open challenges for life-grounded personalized AI. Code and dataset are available at https://github.com/AvatarMemory/CloneMemBench

As LLM-based agents are increasingly used in long-term interactions, cumulative memory is critical for enabling personalization and maintaining stylistic consistency. However, most existing systems adopt an ``all-or-nothing'' approach to memory usage: incorporating all relevant past information can lead to Memory Anchoring, where the agent is trapped by past interactions, while excluding memory entirely results in under-utilization and the loss of important interaction history. We show that an agent's reliance on memory can be modeled as an explicit and user-controllable dimension. We first introduce a behavioral metric of memory dependence to quantify the influence of past interactions on current outputs. We then propose Steerable Memory Agent, SteeM, a framework that allows users to dynamically regulate memory reliance, ranging from a fresh-start mode that promotes innovation to a high-fidelity mode that closely follows interaction history. Experiments across different scenarios demonstrate that our approach consistently outperforms conventional prompting and rigid memory masking strategies, yielding a more nuanced and effective control for personalized human-agent collaboration.

Personalization in large language models (LLMs) is increasingly important, aiming to align the LLMs' interactions, content, and recommendations with individual user preferences. Recent advances have highlighted effective prompt design by enriching user queries with non-parametric knowledge through behavior history retrieval and textual profiles. However, these methods faced limitations due to a lack of model ownership, resulting in constrained customization and privacy issues, and often failed to capture complex, dynamic user behavior patterns. To address these shortcomings, we introduce One PEFT Per User (OPPU), employing personalized parameter-efficient fine-tuning (PEFT) modules to store user-specific behavior patterns and preferences. By plugging in personal PEFT parameters, users can own and use their LLMs individually. OPPU integrates parametric user knowledge in the personal PEFT parameters with non-parametric knowledge from retrieval and profiles, adapting LLMs to user behavior shifts. Experimental results demonstrate that OPPU significantly outperforms existing prompt-based methods across seven diverse tasks in the LaMP benchmark. Further studies reveal OPPU's enhanced capabilities in handling user behavior shifts, modeling users at different activity levels, maintaining robustness across various user history formats, and displaying versatility with different PEFT methods.

Personal intelligence systems are taking on increasingly complex everyday tasks, yet repeated questions, unnecessary confirmations, and unwanted outreach can turn capable assistance into interaction burden. Reducing this burden requires agents to remember how users want to be assisted. However, existing memory benchmarks focus on factual recall and personalized answers and rarely test how agents learn and act on interaction preferences. We introduce MemPABench, an interactive environment for on-policy evaluation of memory in personal agents. MemPABench poses long-horizon tasks requiring agents to decide when to clarify, confirm, or act autonomously. Four grounded simulated users hold 14 preferences across work and personal contexts. Their feedback spans 99 sessions over four months, with five event-driven changes per user testing memory updates. We evaluate preference selection, delivered behavior, and sensitivity to context and preference change. Evaluating four memory systems across four LLM backbones, we find that current memory brings limited gains in preference selection. Retrieval-based systems (i.e. Mem0, MemOS, simple RAG) do not outperform No Memory, while File-based memory improves accuracy but applies preferences beyond relevant contexts. Our analysis shows that current memory struggles to retrieve interaction preferences and adapt to preference changes. Even with the correct preference available, overriding the agent's default interaction habits remains challenging. The environment and dataset are available at https://mempabench.com.

This paper introduces a novel dataset and evaluation benchmark designed to assess and improve small language models deployable on edge devices, with a focus on user profiling from multi-session natural language interactions in smart home environments. At the core of the dataset are structured user profiles, each defined by a set of routines - context-triggered, repeatable patterns of behavior that govern how users interact with their home systems. Using these profiles as input, a large language model (LLM) generates corresponding interaction sessions that simulate realistic, diverse, and context-aware dialogues between users and their devices. The primary task supported by this dataset is profile reconstruction: inferring user routines and preferences solely from interactions history. To assess how well current models can perform this task under realistic conditions, we benchmarked several state-of-the-art compact language models and compared their performance against large foundation models. Our results show that while small models demonstrate some capability in reconstructing profiles, they still fall significantly short of large models in accurately capturing user behavior. This performance gap poses a major challenge - particularly because on-device processing offers critical advantages, such as preserving user privacy, minimizing latency, and enabling personalized experiences without reliance on the cloud. By providing a realistic, structured testbed for developing and evaluating behavioral modeling under these constraints, our dataset represents a key step toward enabling intelligent, privacy-respecting AI systems that learn and adapt directly on user-owned devices.

Constructing memory from users' long-term conversations overcomes LLMs' contextual limitations and enables personalized interactions. Recent studies focus on hierarchical memory to model users' multi-granular behavioral patterns via clustering and aggregating historical conversations. However, conversational noise and memory hallucinations can be amplified during clustering, causing locally aggregated memories to misalign with the user's global persona. To mitigate this issue, we propose Bi-Mem, an agentic framework ensuring hierarchical memory fidelity through bidirectional construction. Specifically, we deploy an inductive agent to form the hierarchical memory: it extracts factual information from raw conversations to form fact-level memory, aggregates them into thematic scenes (i.e., local scene-level memory) using graph clustering, and infers users' profiles as global persona-level memory. Simultaneously, a reflective agent is designed to calibrate local scene-level memories using global constraints derived from the persona-level memory, thereby enforcing global-local alignment. For coherent memory recall, we propose an associative retrieval mechanism: beyond initial hierarchical search, a spreading activation process allows facts to evoke contextual scenes, while scene-level matches retrieve salient supporting factual information. Empirical evaluations demonstrate that Bi-Mem achieves significant improvements in question answering performance on long-term personalized conversational tasks.

Human interaction with the external world fundamentally involves the exchange of personal memory, whether with other individuals, websites, applications, or, in the future, AI agents. A significant portion of this interaction is redundant, requiring users to repeatedly provide the same information across different contexts. Existing solutions, such as browser-stored credentials, autofill mechanisms, and unified authentication systems, have aimed to mitigate this redundancy by serving as intermediaries that store and retrieve commonly used user data. The advent of large language models (LLMs) presents an opportunity to redefine memory management through an AI-native paradigm: SECOND ME. SECOND ME acts as an intelligent, persistent memory offload system that retains, organizes, and dynamically utilizes user-specific knowledge. By serving as an intermediary in user interactions, it can autonomously generate context-aware responses, prefill required information, and facilitate seamless communication with external systems, significantly reducing cognitive load and interaction friction. Unlike traditional memory storage solutions, SECOND ME extends beyond static data retention by leveraging LLM-based memory parameterization. This enables structured organization, contextual reasoning, and adaptive knowledge retrieval, facilitating a more systematic and intelligent approach to memory management. As AI-driven personal agents like SECOND ME become increasingly integrated into digital ecosystems, SECOND ME further represents a critical step toward augmenting human-world interaction with persistent, contextually aware, and self-optimizing memory systems. We have open-sourced the fully localizable deployment system at GitHub: https://github.com/Mindverse/Second-Me.

Traditional recommendation systems represent users and items as dense vectors and learn to align them in a shared latent space for relevance estimation. Recent LLM-based recommenders instead leverage natural-language representations that are easier to interpret and integrate with downstream reasoning modules. This paper studies how to construct effective textual profiles for users and items, and how to align them for recommendation. A central difficulty is that the best profile format is not known a priori: manually designed templates can be brittle and misaligned with task objectives. Moreover, generating user and item profiles independently may produce descriptions that are individually plausible yet semantically inconsistent for a specific user--item pair. We propose Duet, an interaction-aware profile generator that jointly produces user and item profiles conditioned on both user history and item evidence. Duet follows a three-stage procedure: it first turns raw histories and metadata into compact cues, then expands these cues into paired profile prompts and then generate profiles, and finally optimizes the generation policy with reinforcement learning using downstream recommendation performance as feedback. Experiments on three real-world datasets show that Duet consistently outperforms strong baselines, demonstrating the benefits of template-free profile exploration and joint user-item textual alignment.

It is extremely memory-hungry to train Large Language Models (LLM). To solve this problem, existing work exploits the combination of CPU and GPU for the training process, such as ZeRO-Offload. Such a technique largely democratizes billion-scale model training, making it possible to train with few consumer graphics cards. However, based on our observation, existing frameworks often provide coarse-grained memory management and require experienced experts in configuration tuning, leading to suboptimal hardware utilization and performance. This paper proposes ProTrain, a novel training system that intelligently balances memory usage and performance by coordinating memory, computation, and IO. ProTrain achieves adaptive memory management through Chunk-Based Model State Management and Block-Wise Activation Management, guided by a Memory-Aware Runtime Profiler without user intervention. ProTrain does not change the training algorithm and thus does not compromise accuracy. Experiments show that ProTrain improves training throughput by 1.43times to 2.71times compared to the SOTA training systems.

Memory extraction is crucial for maintaining coherent ultra-long dialogues in human-robot role-playing scenarios. However, existing methods often exhibit uncontrolled memory growth. To address this, we propose MOOM, the first dual-branch memory plugin that leverages literary theory by modeling plot development and character portrayal as core storytelling elements. Specifically, one branch summarizes plot conflicts across multiple time scales, while the other extracts the user's character profile. MOOM further integrates a forgetting mechanism, inspired by the ``competition-inhibition'' memory theory, to constrain memory capacity and mitigate uncontrolled growth. Furthermore, we present ZH-4O, a Chinese ultra-long dialogue dataset specifically designed for role-playing, featuring dialogues that average 600 turns and include manually annotated memory information. Experimental results demonstrate that MOOM outperforms all state-of-the-art memory extraction methods, requiring fewer large language model invocations while maintaining a controllable memory capacity.

Long-term memory has become a foundational capability for LLM-based agents that accompany users across extended, multi-session interactions. Existing benchmarks, however, evaluate such memory almost exclusively through downstream question answering, scoring only the correctness of a final answer. This black-box formulation conflates the heterogeneous causes of memory failure, such as missing the introduction of a relevant fact, binding an operation to the wrong target, or relying on stale values after a correction. As a result, it can credit correct answers despite their reliance on inconsistent or unsafe memory states. In this paper, we argue that, in dynamic long-horizon interactions, memory is not a static collection of facts but a lifecycle of explicit operations, including remembering, forgetting, updating, reflecting, and their compositions. We introduce MemOps, a benchmark that reformulates conversational memory as a sequence of lifecycle operations and represents each memory event with a structured trace specifying its trigger, target, scope, state transition, and supporting evidence. A controllable generation pipeline embeds these operations into long, task-oriented conversations and produces gold operation traces together with six categories of operation-level probes, evaluated under both adjacent-evidence and long-context settings. Across long-context, retrieval-based, parametric and managed-memory systems, MemOps disentangles failure modes that final-answer accuracy alone conceals, revealing that current systems remain far from uniformly reliable. For instance, session-level retrieval outperforms turn-level retrieval, and long-context models remain notably weak at reconstructing ordered memory-state trajectories. These results move long-term memory evaluation from final-answer scoring toward interpretable, operation-level diagnosis.

Foundation-model research increasingly needs data about people: user state, personal histories, relationships, contact-like fields, documents, and longitudinal updates. Real user data is difficult to share, perturb, audit, or redistribute responsibly, while independently generated fake fields rarely preserve the cross-field and temporal consistency needed for controlled evaluation. We present PROFILEFOUNDRY, a deterministic generator and fixed reference release of 100,000 adult synthetic Person Objects across eight locales. Each object combines a typed current snapshot, household, family, and employer links, snapshot-aligned events, normalized relational views, and generation provenance. The release contains 709,228 events, 40,338 households, 52,491 employers, and 518,564 directed relationship edges. We report evidence in separate categories: selected population-marginal comparisons, per-object invariant checks, release-wide referential and temporal closure, and coincidence/provenance screens. PROFILEFOUNDRY is not a population-fidelity model, a rendered-text corpus, or a formal privacy mechanism. Instead, it is a responsible synthetic source layer for constructing downstream foundation-model evaluations involving memory, privacy, document understanding, record linkage, and agent state while keeping the synthetic person behind each artifact inspectable

Personalized large language models (PLLMs) have garnered significant attention for their ability to align outputs with individual's needs and preferences. However, they still struggle with long-horizon tasks, such as tracking a user's extensive history of conversations or activities. Existing memory mechanisms often fail to capture evolving behaviors, and RAG paradigms are trapped by a quality-efficiency tradeoff. Meanwhile, parametric adaptation is bottlenecked by train-inference gap due to the scarcity of labeled data. To enhance the long-horizon capabilities of PLLMs, we introduce TSUBASA, a two-pronged approach designed to improve memory writing via dynamic memory evolution, and memory reading via self-learning with a context distillation objective to internalize user experiences. Extensive evaluations on long-horizon benchmarks using the Qwen-3 model family (4B to 32B) validate the effectiveness of TSUBASA, surpassing competitive memory-augmented systems that rely primarily on memory writing, such as Mem0 and Memory-R1. Our analyses further confirms that TSUBASA breaks the quality-efficiency barrier to achieve Pareto improvements, delivering robust, high-fidelity personalization with a reduced token budget.

As AI companions increasingly mediate repeated social interaction, users may rely on a stable role and shared history, yet locally acceptable replies do not ensure that either persists. We study two observable long-horizon failures: 'persona collapse', the loss of a deployed role, boundaries, values, or style, and 'behavioral drift', the gradual or recurrent erosion of those properties. We introduce ANCHOR, a controlled synthetic audit that separately measures persona enactment and trajectory recall. The study contains 2,008 conversations spanning 27 personas, nine interaction schedules, three generated memory settings, and four evaluated models. The Identity Probe combines a sealed 102-item questionnaire with turn-level judgments, while the Trajectory Probe scores 110 calibrated counterfactual questions from 35 conversation banks. Our results show that no evaluated model and configuration reliably preserves either dimensions: trajectory accuracy averages only 44.4%, user-state recall remains near four-option chance, and no tested context condition or memory consistently resolves these failures. Questionnaire retention also varies by model and persona facet, disagrees with turn-level behavior, and is sensitive to evaluator choice. These results indicate that current systems do not yet reliably support long-horizon companion continuity and that audits must distinguish persona enactment, trajectory recall, evaluator provenance, and deployment context rather than collapse them into a single trust or stability score.

Long conversations with an AI agent create a simple problem for one user: the history is useful, but carrying it verbatim is expensive. We study personalized agent memory: one user's conversation history with an agent, distilled into a compact retrieval layer for later search. Each exchange is compressed into a compound object with four fields (exchange_core, specific_context, thematic room_assignments, and regex-extracted files_touched). The searchable distilled text averages 38 tokens per exchange. Applied to 4,182 conversations (14,340 exchanges) from 6 software engineering projects, the method reduces average exchange length from 371 to 38 tokens, yielding 11x compression. We evaluate whether personalized recall survives that compression using 201 recall-oriented queries, 107 configurations spanning 5 pure and 5 cross-layer search modes, and 5 LLM graders (214,519 consensus-graded query-result pairs). The best pure distilled configuration reaches 96% of the best verbatim MRR (0.717 vs 0.745). Results are mechanism-dependent. All 20 vector search configurations remain non-significant after Bonferroni correction, while all 20 BM25 configurations degrade significantly (effect sizes |d|=0.031-0.756). The best cross-layer setup slightly exceeds the best pure verbatim baseline (MRR 0.759). Structured distillation compresses single-user agent memory without uniformly sacrificing retrieval quality. At 1/11 the context cost, thousands of exchanges fit within a single prompt while the verbatim source remains available for drill-down. We release the implementation and analysis pipeline as open-source software.

Language models are increasingly being deployed as user simulators, but their memory is far more reliable than that of real users. To measure this gap, we run a series of classic memory experiments from psychology on both humans and language models. Across tasks, we find that out-of-the-box language models exhibit better memory than humans, even when prompted to imitate human behavior. We then show that better prompting strategies and the use of a compactor can cause language models to forget content in a more human-like way. Using these methods, we show preliminary evidence that language models with human-like memory constraints can function as more effective user simulators in a downstream education task. Finally, we release human reference data and benchmarks to support future work on simulating human memory with language models.

Large language models (LLMs) increasingly store user preferences in persistent memory to support personalization across interactions. However, in third-party communication settings governed by social and institutional norms, some user preferences may be inappropriate to apply. We introduce BenchPreS, which evaluates whether memory-based user preferences are appropriately applied or suppressed across communication contexts. Using two complementary metrics, Misapplication Rate (MR) and Appropriate Application Rate (AAR), we find even frontier LLMs struggle to apply preferences in a context-sensitive manner. Models with stronger preference adherence exhibit higher rates of over-application, and neither reasoning capability nor prompt-based defenses fully resolve this issue. These results suggest current LLMs treat personalized preferences as globally enforceable rules rather than as context-dependent normative signals.

Memory enables Large Language Model (LLM) agents to perceive, store, and use information from past dialogues, which is essential for personalization. However, existing methods fail to properly model the temporal dimension of memory in two aspects: 1) Temporal inaccuracy: memories are organized by dialogue time rather than their actual occurrence time; 2) Temporal fragmentation: existing methods focus on point-wise memory, losing durative information that captures persistent states and evolving patterns. To address these limitations, we propose Temporal Semantic Memory (TSM), a memory framework that models semantic time for point-wise memory and supports the construction and utilization of durative memory. During memory construction, it first builds a semantic timeline rather than a dialogue one. Then, it consolidates temporally continuous and semantically related information into a durative memory. During memory utilization, it incorporates the query's temporal intent on the semantic timeline, enabling the retrieval of temporally appropriate durative memories and providing time-valid, duration-consistent context to support response generation. Experiments on LongMemEval and LoCoMo show that TSM consistently outperforms existing methods and achieves up to 12.2% absolute improvement in accuracy, demonstrating the effectiveness of the proposed method.

Personalization plays a critical role in numerous language tasks and applications, since users with the same requirements may prefer diverse outputs based on their individual interests. This has led to the development of various personalized approaches aimed at adapting large language models (LLMs) to generate customized outputs aligned with user preferences. Some of them involve fine-tuning a unique personalized LLM for each user, which is too expensive for widespread application. Alternative approaches introduce personalization information in a plug-and-play manner by retrieving the user's relevant historical texts as demonstrations. However, this retrieval-based strategy may break the continuity of the user history and fail to capture the user's overall styles and patterns, hence leading to sub-optimal performance. To address these challenges, we propose a novel personalized LLM model, . It constructs a user-specific embedding for each individual by modeling all her historical contexts through a lightweight plug-in user embedder module. By attaching this embedding to the task input, LLMs can better understand and capture user habits and preferences, thereby producing more personalized outputs without tuning their own parameters. Extensive experiments on various tasks in the language model personalization (LaMP) benchmark demonstrate that the proposed model significantly outperforms existing personalized LLM approaches.

Large Language Models (LLMs) lack persistent memory for long-term personalized conversations. Existing graph-based memory systems suffer from information dilution, absent provenance tracking, and uniform retrieval that ignores query context. We introduce MemORAI (Memory Organization and Retrieval via Adaptive Graph Intelligence), a framework that integrates three innovations: selective memory filtering with dual-layer compression to retain user-persona-relevant content, a provenance-enriched multi-relational graph tracking factual origins at the turn level, and query-adaptive subgraph retrieval with Dynamic Weighted PageRank that applies query-conditioned edge weighting. Evaluated on LOCOMO and LongMemEval benchmarks, MemORAI achieves state-of-the-art performance in memory retrieval and personalized response generation, demonstrating that selective storage, enriched representation, and adaptive retrieval are essential for coherent, personalized LLM agents.

Large language model (LLM) agents increasingly rely on external memory to support long-horizon interaction, personalized assistance, and multi-step reasoning. However, existing memory systems still face three core challenges: they often rely too heavily on semantic similarity, which can miss evidence crucial for user-centric understanding; they frequently store related experiences as isolated fragments, weakening temporal and causal coherence; and they typically use static memory granularities that do not adapt well to the requirements of different questions. We propose AdaMem, an adaptive user-centric memory framework for long-horizon dialogue agents. AdaMem organizes dialogue history into working, episodic, persona, and graph memories, enabling the system to preserve recent context, structured long-term experiences, stable user traits, and relation-aware connections within a unified framework. At inference time, AdaMem first resolves the target participant, then builds a question-conditioned retrieval route that combines semantic retrieval with relation-aware graph expansion only when needed, and finally produces the answer through a role-specialized pipeline for evidence synthesis and response generation. We evaluate AdaMem on the LoCoMo and PERSONAMEM benchmarks for long-horizon reasoning and user modeling. Experimental results show that AdaMem achieves state-of-the-art performance on both benchmarks. The code will be released upon acceptance.

Long-term memory plays a critical role in personal interaction, considering long-term memory can better leverage world knowledge, historical information, and preferences in dialogues. Our research introduces PerLTQA, an innovative QA dataset that combines semantic and episodic memories, including world knowledge, profiles, social relationships, events, and dialogues. This dataset is collected to investigate the use of personalized memories, focusing on social interactions and events in the QA task. PerLTQA features two types of memory and a comprehensive benchmark of 8,593 questions for 30 characters, facilitating the exploration and application of personalized memories in Large Language Models (LLMs). Based on PerLTQA, we propose a novel framework for memory integration and generation, consisting of three main components: Memory Classification, Memory Retrieval, and Memory Synthesis. We evaluate this framework using five LLMs and three retrievers. Experimental results demonstrate that BERT-based classification models significantly outperform LLMs such as ChatGLM3 and ChatGPT in the memory classification task. Furthermore, our study highlights the importance of effective memory integration in the QA task.

Long-term memory has become a crucial component of large language model (LLM) agents, with most research focusing on retrieving relevant information accurately and efficiently. However, a dependable memory system must also forget sensitive user data upon request. To evaluate this capability, we introduce MemCut, a systematic benchmark for user-requested forgetting. Its 456 hand-designed secrets in long-horizon conversations have fully annotated evidence trails to test recovery after deletion, including from messages that never state the secrets directly. We propose two recovery metrics. Native recovery measures reader success through the system's retrieval, whereas residual recovery measures the same reader's success when directly given surviving objects traced to annotated disclosures or evidence. We establish three reference deletion baselines to test how far existing retrievers and write models support forgetting across five memory designs and four LLMs. Disclosure removal reduces native recovery far more than residual recovery. LLM-guided deletion of ten additional turns from twenty retrieval candidates leaves 39-76% residual recovery. Subset sweeps (144 facts, three systems, two models) show that widening the pool at a fixed budget reduces residual recovery more than deleting all original candidates. These sweeps identify candidate coverage as a bottleneck in the reference baselines.

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, existing simulators often rely solely on text utterances, missing implicit user traits such as personality, speaking style, and goals. In contrast, persona-based methods lack generalizability, as they depend on predefined profiles of famous individuals or archetypes. To address these challenges, we propose User Simulator with implicit Profiles (USP), a framework that infers implicit user profiles from human-machine conversations and uses them to generate more personalized and realistic dialogues. We first develop an LLM-driven extractor with a comprehensive profile schema. Then, we refine the simulation through conditional supervised fine-tuning and reinforcement learning with cycle consistency, optimizing it at both the utterance and conversation levels. Finally, we adopt a diverse profile sampler to capture the distribution of real-world user profiles. Experimental results demonstrate that USP outperforms strong baselines in terms of authenticity and diversity while achieving comparable performance in consistency. Furthermore, dynamic multi-turn evaluations based on USP strongly align with mainstream benchmarks, demonstrating its effectiveness in real-world applications.

Existing approaches to infer user traits and generate responses consistent with a persona rely on static prompting. They lack calibrated uncertainty, ignore sequential evidence, and drift during long interactions. We present AI YOU, a framework that continually updates a personality profile with 22 dimensions from conversation and embodies it in a personal digital twin. Practically, the system combines prompting, Bayesian updating, and conformal prediction for persona inference. A periodically refreshed memory anchor and cognitive memory with three layers preserve persona consistency over long interactions. Across the main results, AI YOU (i) achieves conformal coverage ranging from 0.921 to 0.976, (ii) improves uncertainty calibration and reasoning grounded in memory, and (iii) enhances persona fidelity over static prompting in role playing over 100 turns while reducing trait drift, for most evaluated backbones under adversarial settings with multiple agents. The prototype AI YOU Town initializes an imaginative twin world for future interaction. The online demo is available at https://huggingface.co/proxy/quinnnnnne-ai-you.hf.space/{\texttt{quinnnnnne-ai-you.hf.space}}.

Recent advances in persona-centric memory have revealed the powerful capability of multi-agent systems in managing persona memory, especially in conversational scenarios. However, these complex frameworks often suffer from information loss and are fragile across varying scenarios, resulting in suboptimal performance. In this paper, we propose DeltaMem, an agentic memory management system that formulates persona-centric memory management as an end-to-end task within a single-agent setting. To further improve the performance of our agentic memory manager, we draw inspiration from the evolution of human memory and synthesize a user-assistant dialogue dataset along with corresponding operation-level memory updating labels. Building on this, we introduce a novel Memory-based Levenshtein Distance to formalize the memory updating reward, and propose a tailored reinforcement learning framework to further enhance the management capabilities of DeltaMem. Extensive experiments show that both training-free and RL-trained DeltaMem outperform all product-level baselines across diverse long-term memory benchmarks, including LoCoMo, HaluMem, and PersonaMem.

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However, both existing memory systems and benchmarks are built around the dyadic, single-user setup, even though real deployments routinely span groups and channels with multiple users interacting with the agent and with each other. This mismatch leaves three properties of group memory unmeasured: (i) group dynamics that go beyond concatenated one-on-one chats, (ii) speaker-grounded belief tracking, where the per-user memory modeling is needed, and (iii) audience-adapted language, where Theory-of-Mind shifts produce role-specific vocabulary. We introduce GroupMemBench, a benchmark that exposes all three. A graph-grounded synthesis pipeline produces multi-party conversations with controllable reply structure and conditions each message on per-user personas and target audiences. An adversarial query pipeline then binds every question to a specific asker across six categories, spanning multi-hop reasoning, knowledge update, term ambiguity, user-implicit reasoning, temporal reasoning, and abstention, and iteratively searches challenging, realistic queries that reflect comprehensive memory capability. Benchmarking leading memory systems exposes a sharp collapse: the strongest one reaches only 46.0% average accuracy, with knowledge update at 27.1% and term ambiguity at 37.7%, while a simple BM25 baseline matches or exceeds most agent memory systems. This indicates current memory ingestion erases the structural and lexical features group memory depends on, leaving multi-user memory far from solved.

Memory is the process of encoding, storing, and retrieving information, allowing humans to retain experiences, knowledge, skills, and facts over time, and serving as the foundation for growth and effective interaction with the world. It plays a crucial role in shaping our identity, making decisions, learning from past experiences, building relationships, and adapting to changes. In the era of large language models (LLMs), memory refers to the ability of an AI system to retain, recall, and use information from past interactions to improve future responses and interactions. Although previous research and reviews have provided detailed descriptions of memory mechanisms, there is still a lack of a systematic review that summarizes and analyzes the relationship between the memory of LLM-driven AI systems and human memory, as well as how we can be inspired by human memory to construct more powerful memory systems. To achieve this, in this paper, we propose a comprehensive survey on the memory of LLM-driven AI systems. In particular, we first conduct a detailed analysis of the categories of human memory and relate them to the memory of AI systems. Second, we systematically organize existing memory-related work and propose a categorization method based on three dimensions (object, form, and time) and eight quadrants. Finally, we illustrate some open problems regarding the memory of current AI systems and outline possible future directions for memory in the era of large language models.

Existing long-horizon memory benchmarks mostly use multi-turn dialogues or synthetic user histories, which makes retrieval performance an imperfect proxy for person understanding. We present \BenchName, a publicly releasable benchmark built from long-form autobiographical narratives, where actions, context, and inner thoughts provide dense evidence for inferring stable motivations and decision principles. \BenchName~reconstructs each narrative into a flashback-aware, time-anchored stream and evaluates models with evidence-linked questions spanning factual recall, subjective state attribution, and principle-level reasoning. Across diverse narrative sources, retrieval-augmented systems mainly improve factual accuracy, while errors persist on temporally grounded explanations and higher-level inferences, highlighting the need for memory mechanisms beyond retrieval. Our data is in KnowMeBench{https://github.com/QuantaAlpha/KnowMeBench}.

We introduce a comprehensive benchmark for conversational memory evaluation containing 75,336 question-answer pairs across diverse categories including user facts, assistant recall, abstention, preferences, temporal changes, and implicit connections. While existing benchmarks have advanced the field, our work addresses fundamental challenges in statistical power, data generation consistency, and evaluation flexibility that limit current memory evaluation frameworks. We examine the relationship between conversational memory and retrieval-augmented generation (RAG). While these systems share fundamental architectural patterns--temporal reasoning, implicit extraction, knowledge updates, and graph representations--memory systems have a unique characteristic: they start from zero and grow progressively with each conversation. This characteristic enables naive approaches that would be impractical for traditional RAG. Consistent with recent findings on long context effectiveness, we observe that simple full-context approaches achieve 70-82% accuracy even on our most challenging multi-message evidence cases, while sophisticated RAG-based memory systems like Mem0 achieve only 30-45% when operating on conversation histories under 150 interactions. Our analysis reveals practical transition points: long context excels for the first 30 conversations, remains viable with manageable trade-offs up to 150 conversations, and typically requires hybrid or RAG approaches beyond that point as costs and latencies become prohibitive. These patterns indicate that the small-corpus advantage of conversational memory--where exhaustive search and complete reranking are feasible--deserves dedicated research attention rather than simply applying general RAG solutions to conversation histories.

Modeling long histories plays a pivotal role in enhancing recommendation systems, allowing to capture user's evolving preferences, resulting in more precise and personalized recommendations. In this study we tackle the challenges of modeling long user histories for preference understanding in natural language. Specifically, we introduce a new User Embedding Module (UEM) that efficiently processes user history in free-form text by compressing and representing them as embeddings, to use them as soft prompts to a LM. Our experiments demonstrate the superior capability of this approach in handling significantly longer histories compared to conventional text based prompting methods, yielding substantial improvements in predictive performance. The main contribution of this research is to demonstrate the ability to bias language models with user signals represented as embeddings.

Long-term memory is crucial for agents in specialized web environments, where success depends on recalling interface affordances, state dynamics, workflows, and recurring failure modes. However, existing memory benchmarks for agents mostly focus on user histories, short traces, or downstream task success, leaving open how to directly evaluate whether memory systems effectively internalize environment-specific experience. To address this gap, we introduce LongMemEval-V2 (LME-V2), a benchmark for evaluating whether memory systems can help agents acquire the experience needed to become knowledgeable colleagues in customized environments. LME-V2 contains 451 manually curated questions covering five core memory abilities for web agents: static state recall, dynamic state tracking, workflow knowledge, environment gotchas, and premise awareness. Questions are paired with history trajectories containing up to 500 trajectories and 115M tokens. We use a context gathering formulation: memory systems consume history trajectories and return compact evidence for downstream question answering. We propose a suite of two memory methods: AgentRunbook-R, an efficient RAG-based memory with knowledge pools for raw state observations, events, and strategy notes, and AgentRunbook-C, which stores trajectories as files and invokes a coding agent to gather evidence in an augmented sandbox. Experiments show that AgentRunbook-C achieves the best performance with 72.5% average accuracy, outperforming the strongest RAG baseline (48.5%) and the off-the-shelf coding agent baseline (69.3%). Despite the strong performance gains, coding agent based methods have high latency costs. While AgentRunbook-C advances the accuracy-latency Pareto frontier, substantial room for improvement remains. Together, these results establish LME-V2 as a challenging testbed for developing long-term memory systems for environment experience.

Large Language Models (LLMs) have become an essential infrastructure for Artificial General Intelligence (AGI), yet their lack of well-defined memory management systems hinders the development of long-context reasoning, continual personalization, and knowledge consistency.Existing models mainly rely on static parameters and short-lived contextual states, limiting their ability to track user preferences or update knowledge over extended periods.While Retrieval-Augmented Generation (RAG) introduces external knowledge in plain text, it remains a stateless workaround without lifecycle control or integration with persistent representations.Recent work has modeled the training and inference cost of LLMs from a memory hierarchy perspective, showing that introducing an explicit memory layer between parameter memory and external retrieval can substantially reduce these costs by externalizing specific knowledge. Beyond computational efficiency, LLMs face broader challenges arising from how information is distributed over time and context, requiring systems capable of managing heterogeneous knowledge spanning different temporal scales and sources. To address this challenge, we propose MemOS, a memory operating system that treats memory as a manageable system resource. It unifies the representation, scheduling, and evolution of plaintext, activation-based, and parameter-level memories, enabling cost-efficient storage and retrieval. As the basic unit, a MemCube encapsulates both memory content and metadata such as provenance and versioning. MemCubes can be composed, migrated, and fused over time, enabling flexible transitions between memory types and bridging retrieval with parameter-based learning. MemOS establishes a memory-centric system framework that brings controllability, plasticity, and evolvability to LLMs, laying the foundation for continual learning and personalized modeling.

A central role of personal-agent memory is to turn stored information and prior interactions into future-oriented assistance. In daily use, useful cues come from what the agent observes and how the user interacts with the agent, and the agent must carry them forward from the current request to similar future tasks. Existing memory benchmarks usually test dialogue recall or task improvement in isolation, leaving the trajectory from streaming observations to later assistance largely untested. We introduce StreamMemBench, a streaming benchmark that constructs a two-step task sequence around each evidence anchor from EgoLife egocentric streams. The initial task tests evidence use, while the follow-up task tests whether feedback and interaction experience are reused. Four metrics diagnose evidence recall, initial evidence use, feedback incorporation, and follow-up reuse. Experiments with eight memory systems across two backbones show that current systems often fail to use observed evidence or turn feedback into reliable follow-up behavior, even when evidence is stored or feedback is incorporated locally. StreamMemBench is publicly available at https://github.com/landian60/StreamMemBench.

Large language model (LLM) agents require long-term user memory for consistent personalization, but limited context windows hinder tracking evolving preferences over long interactions. Existing memory systems mainly rely on static, hand-crafted update rules; although reinforcement learning (RL)-based agents learn memory updates, sparse outcome rewards provide weak supervision, resulting in unstable long-horizon optimization. Drawing on memory schema theory and the functional division between prefrontal regions and hippocampus regions, we introduce MemCoE, a cognition-inspired two-stage optimization framework that learns how memory should be organized and what information to update. In the first stage, we propose Memory Guideline Induction to optimize a global guideline via contrastive feedback interpreted as textual gradients; in the second stage, Guideline-Aligned Memory Policy Optimization uses the induced guideline to define structured process rewards and performs multi-turn RL to learn a guideline-following memory evolution policy. We evaluate on three personalization memory benchmarks, covering explicit/implicit preference and different sizes and noise, and observe consistent improvements over strong baselines with favorable robustness, transferability, and efficiency.

Large language models (LLMs) deployed in user-facing applications require long-horizon consistency: the ability to remember prior interactions, respect user preferences, and ground reasoning in past events. However, contemporary memory systems often adopt complex architectures such as knowledge graphs, multi-stage retrieval pipelines, and OS-style schedulers, which introduce engineering complexity and reproducibility challenges. We present ENGRAM, a lightweight memory system that organizes conversation into three canonical memory types (episodic, semantic, and procedural) through a single router and retriever. Each user turn is converted into typed memory records with normalized schemas and embeddings and stored in a database. At query time, the system retrieves top-k dense neighbors for each type, merges results with simple set operations, and provides the most relevant evidence as context to the model. ENGRAM attains state-of-the-art results on LoCoMo, a multi-session conversational QA benchmark for long-horizon memory, and exceeds the full-context baseline by 15 points on LongMemEval while using only about 1% of the tokens. These results show that careful memory typing and straightforward dense retrieval can enable effective long-term memory management in language models without requiring complex architectures.

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly important research and engineering problem. However, unlike many new challenging benchmarks being released for evaluating the general/reasoning capabilities, the lack of high-quality benchmarks for evaluating LLM personalization greatly hinders progress in this field. To address this, we introduce PersonaFeedback, a new benchmark that directly evaluates LLMs' ability to provide personalized responses given pre-defined user personas and queries. Unlike existing benchmarks that require models to infer implicit user personas from historical interactions, PersonaFeedback decouples persona inference from personalization, focusing on evaluating the model's ability to generate responses tailored to explicit personas. PersonaFeedback consists of 8298 human-annotated test cases, which are categorized into easy, medium, and hard tiers based on the contextual complexity of the user personas and the difficulty in distinguishing subtle differences between two personalized responses. We conduct comprehensive evaluations across a wide range of models. The empirical results reveal that even state-of-the-art LLMs that can solve complex real-world reasoning tasks could fall short on the hard tier of PersonaFeedback where even human evaluators may find the distinctions challenging. Furthermore, we conduct an in-depth analysis of failure modes across various types of systems, demonstrating that the current retrieval-augmented framework should not be seen as a de facto solution for personalization tasks. All benchmark data, annotation protocols, and the evaluation pipeline will be publicly available to facilitate future research on LLM personalization.

Multimodal Large Language Models (MLLMs) serve as daily assistants for millions. However, their ability to generate responses aligned with individual preferences remains limited. Prior approaches enable only static, single-turn personalization through input augmentation or output alignment, and thus fail to capture users' evolving preferences and personality over time (see Fig.1). In this paper, we introduce PersonaVLM, an innovative personalized multimodal agent framework designed for long-term personalization. It transforms a general-purpose MLLM into a personalized assistant by integrating three key capabilities: (a) Remembering: It proactively extracts and summarizes chronological multimodal memories from interactions, consolidating them into a personalized database. (b) Reasoning: It conducts multi-turn reasoning by retrieving and integrating relevant memories from the database. (c) Response Alignment: It infers the user's evolving personality throughout long-term interactions to ensure outputs remain aligned with their unique characteristics. For evaluation, we establish Persona-MME, a comprehensive benchmark comprising over 2,000 curated interaction cases, designed to assess long-term MLLM personalization across seven key aspects and 14 fine-grained tasks. Extensive experiments validate our method's effectiveness, improving the baseline by 22.4% (Persona-MME) and 9.8% (PERSONAMEM) under a 128k context, while outperforming GPT-4o by 5.2% and 2.0%, respectively. Project page: https://PersonaVLM.github.io.

Long-term memory enables large language model (LLM) agents to support personalized and sustained interactions. However, most work on personalized agents prioritizes utility and user experience, treating memory as a neutral component and largely overlooking its safety implications. In this paper, we reveal intent legitimation, a previously underexplored safety failure in personalized agents, where benign personal memories bias intent inference and cause models to legitimize inherently harmful queries. To study this phenomenon, we introduce PS-Bench, a benchmark designed to identify and quantify intent legitimation in personalized interactions. Across multiple memory-augmented agent frameworks and base LLMs, personalization increases attack success rates by 15.8%-243.7% relative to stateless baselines. We further provide mechanistic evidence for intent legitimation from internal representations space, and propose a lightweight detection-reflection method that effectively reduces safety degradation. Overall, our work provides the first systematic exploration and evaluation of intent legitimation as a safety failure mode that naturally arises from benign, real-world personalization, highlighting the importance of assessing safety under long-term personal context. WARNING: This paper may contain harmful content.

As LLMs become capable of complex tasks, there is growing potential for personalized interactions tailored to the subtle and idiosyncratic preferences of the user. We present a public benchmark, PersonalLLM, focusing on adapting LLMs to provide maximal benefits for a particular user. Departing from existing alignment benchmarks that implicitly assume uniform preferences, we curate open-ended prompts paired with many high-quality answers over which users would be expected to display heterogeneous latent preferences. Instead of persona-prompting LLMs based on high-level attributes (e.g., user's race or response length), which yields homogeneous preferences relative to humans, we develop a method that can simulate a large user base with diverse preferences from a set of pre-trained reward models. Our dataset and generated personalities offer an innovative testbed for developing personalization algorithms that grapple with continual data sparsity--few relevant feedback from the particular user--by leveraging historical data from other (similar) users. We explore basic in-context learning and meta-learning baselines to illustrate the utility of PersonalLLM and highlight the need for future methodological development. Our dataset is available at https://huggingface.co/datasets/namkoong-lab/PersonalLLM

A companion that talks with a person for months should come to understand them. It should remember what they said, infer who they are, and know when the past bears on the message in front of it. Testing this requires a real person's record, and such records are private, so benchmarks generate the person and the questions and settle in advance what matters. We release \bench, ten real relationships with an AI companion: 27,218 messages over up to 120 days, released as the conversation and four files derived from it, a profile, a persona, a chat ground truth and a question set, each citing the messages it rests on. Every chat label carries the reasoning trace that produced it, checked stage by stage against the conversation. Three findings follow. First, the past is rarely needed and far away. Pooled measures mislead: a recency window finds the required message for 95.9\% of probes and 2.2\% of those that need memory, and at the natural rate 96\% of the gain from supplying recorded evidence comes from messages that need none. Second, no detector we tried can tell when memory is needed on real messages, authored questions over the same histories leak the cue, and labeling the same messages as memories raises their use by ten to fourteen points. Third, three agent systems reconstruct the persona with the same F1 at a 31-fold difference in cost.

Leveraging users' long engagement histories is essential for personalized content recommendations. The success of pretrained language models (PLMs) in NLP has led to their use in encoding user histories and candidate items, framing content recommendations as textual semantic matching tasks. However, existing works still struggle with processing very long user historical text and insufficient user-item interaction. In this paper, we introduce a content-based recommendation framework, SPAR, which effectively tackles the challenges of holistic user interest extraction from the long user engagement history. It achieves so by leveraging PLM, poly-attention layers and attention sparsity mechanisms to encode user's history in a session-based manner. The user and item side features are sufficiently fused for engagement prediction while maintaining standalone representations for both sides, which is efficient for practical model deployment. Moreover, we enhance user profiling by exploiting large language model (LLM) to extract global interests from user engagement history. Extensive experiments on two benchmark datasets demonstrate that our framework outperforms existing state-of-the-art (SoTA) methods.

Personalized large language models (LLMs) tailor content to individual preferences using user profiles or histories. However, existing parameter-efficient fine-tuning (PEFT) methods, such as the ``One-PEFT-Per-User'' (OPPU) paradigm, require training a separate adapter for each user, making them computationally expensive and impractical for real-time updates. We introduce Profile-to-PEFT, a scalable framework that employs a hypernetwork, trained end-to-end, to map a user's encoded profile directly to a full set of adapter parameters (e.g., LoRA), eliminating per-user training at deployment. This design enables instant adaptation, generalization to unseen users, and privacy-preserving local deployment. Experimental results demonstrate that our method outperforms both prompt-based personalization and OPPU while using substantially fewer computational resources at deployment. The framework exhibits strong generalization to out-of-distribution users and maintains robustness across varying user activity levels and different embedding backbones. The proposed Profile-to-PEFT framework enables efficient, scalable, and adaptive LLM personalization suitable for large-scale applications.

We present HippoCamp, a new benchmark designed to evaluate agents' capabilities on multimodal file management. Unlike existing agent benchmarks that focus on tasks like web interaction, tool use, or software automation in generic settings, HippoCamp evaluates agents in user-centric environments to model individual user profiles and search massive personal files for context-aware reasoning. Our benchmark instantiates device-scale file systems over real-world profiles spanning diverse modalities, comprising 42.4 GB of data across over 2K real-world files. Building upon the raw files, we construct 581 QA pairs to assess agents' capabilities in search, evidence perception, and multi-step reasoning. To facilitate fine-grained analysis, we provide 46.1K densely annotated structured trajectories for step-wise failure diagnosis. We evaluate a wide range of state-of-the-art multimodal large language models (MLLMs) and agentic methods on HippoCamp. Our comprehensive experiments reveal a significant performance gap: even the most advanced commercial models achieve only 48.3% accuracy in user profiling, struggling particularly with long-horizon retrieval and cross-modal reasoning within dense personal file systems. Furthermore, our step-wise failure diagnosis identifies multimodal perception and evidence grounding as the primary bottlenecks. Ultimately, HippoCamp exposes the critical limitations of current agents in realistic, user-centric environments and provides a robust foundation for developing next-generation personal AI assistants.

Large language models (LLMs) have evolved into interactive agents that collaborate with users in real-world tasks. Effective collaboration in such settings increasingly depends on understanding the user beyond what is explicitly stated, as user intent is often reflected in fragmented daily interactions and requires both personalized modeling and proactive interaction. However, existing agent benchmarks primarily evaluate reasoning and tool use, largely overlooking the challenges of inferring and leveraging user preferences in realistic scenarios. To address this gap, we introduce VitaBench 2.0, a benchmark for evaluating personalized and proactive agent behavior in long-term user interactions. In VitaBench 2.0, tasks are organized as temporally ordered sequences for individual users, where preferences are embedded in fragmented and heterogeneous interactions. Successful completion of tasks requires the agent to continuously extract, utilize, and update user preferences from these interactions. We further evaluate proactiveness through tasks that require agents to recognize missing information and actively acquire it from users or environments before making decisions. To support systematic analysis, we provide an extensible memory interface that enables controlled comparison across different memory architectures. We benchmark a diverse set of frontier proprietary and open-source LLMs. Results show that real-world personalization remains highly challenging even for state-of-the-art models, revealing a substantial gap between current capabilities and practical requirements. Extensive analysis further reveals the failure modes and capability bottlenecks of current agents in real-world personalized decision-making, providing insights for future model improvements.

While Retrieval-Augmented Generation (RAG) has shown promise in enhancing long-term conversations, the increasing memory load as conversations progress degrades retrieval accuracy. Drawing on psychological insights, we propose LUFY, a simple yet effective method that focuses on emotionally arousing memories and retains less than 10% of the conversation. In the user experiment, participants interacted with three types of RAG chatbots, each for 2 hours over 4 sessions, marking the most extensive assessment of a chatbot's long-term capabilities to date -- more than four times longer than any existing benchmark. The results demonstrate that prioritizing arousing memories while forgetting the majority of the conversation significantly enhances user experience. This study pushes the frontier of long-term conversations and highlights the importance of forgetting unimportant parts of conversations. Code and Dataset: https://github.com/ryuichi-sumida/LUFY

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g., privacy issues) of real user data, we introduce SimUSER, an agent framework that serves as believable and cost-effective human proxies. SimUSER first identifies self-consistent personas from historical data, enriching user profiles with unique backgrounds and personalities. Then, central to this evaluation are users equipped with persona, memory, perception, and brain modules, engaging in interactions with the recommender system. SimUSER exhibits closer alignment with genuine humans than prior work, both at micro and macro levels. Additionally, we conduct insightful experiments to explore the effects of thumbnails on click rates, the exposure effect, and the impact of reviews on user engagement. Finally, we refine recommender system parameters based on offline A/B test results, resulting in improved user engagement in the real world.

Long-term memory is increasingly important for conversational agents, yet existing benchmarks primarily measure memory through pointwise factual recall: whether a system can recover isolated facts or event-level details from prior interactions. Real-world memory use, however, often requires a more demanding capability: integrating distributed, implicit, and noisy evidence across extended interaction histories into coherent, task-oriented outputs. We call this capability memory utilization. Here, we introduce UtilMem, a diagnostic benchmark comprising 1,717 instances across five domains, designed to evaluate four underexplored aspects of memory utilization: reasoning over dense histories, identifying implicitly relevant memories, synthesizing distributed evidence into summaries, analyses, or plans, and resisting interference from semantically similar distractors. Evaluating a diverse set of retrieval-based and memory-augmented systems, we find that strong performance on conventional factual-memory benchmarks does not reliably translate into effective memory utilization. Moreover, retrieval alone is insufficient: even when relevant evidence is successfully recovered, systems frequently fail to integrate information across sessions or to distinguish useful evidence from plausible distractors. These findings expose a substantial gap between accessing stored information and using it effectively, and suggest that progress in long-term conversational memory will require architectures that explicitly support evidence integration and robustness to retrieval interference. Code is available at https://github.com/peijunallin/UtilMem.

Agents today often take real-world actions that depend on long-term memory and context recall over time. However, most current memory benchmarks are built for a conversational question-answer format, where the question itself signals that some fact must be retrieved, and often which one. Moreover, benchmarks rarely require anything beyond accuracy from submissions, allowing memory systems to make unreasonable cost/time tradeoffs to achieve higher scores. We present DolphinBench, a benchmark that evaluates memory directly through an agent's task completion. DolphinBench includes three knowledge-work personas with roughly 500k tokens of user messages per persona and evaluates agents on tasks that depend on information from that history. We verify all 200 tasks per persona by running an agent with and without the relevant history, requiring success with it and failure without it. Finally, we require all evaluations to report total cost and latency alongside accuracy, which enables us to evaluate agent memory systems holistically. No existing memory benchmark combines all three. The dataset and evaluation code are available at https://dolphinbench.ai.

The memorization of sensitive and personally identifiable information (PII) by large language models (LLMs) poses growing privacy risks as models scale and are increasingly deployed in real-world applications. Existing efforts to study sensitive and PII data memorization and develop mitigation strategies are hampered by the absence of comprehensive, realistic, and ethically sourced datasets reflecting the diversity of sensitive information found on the web. We introduce PANORAMA - Profile-based Assemblage for Naturalistic Online Representation and Attribute Memorization Analysis, a large-scale synthetic corpus of 384,789 samples derived from 9,674 synthetic profiles designed to closely emulate the distribution, variety, and context of PII and sensitive data as it naturally occurs in online environments. Our data generation pipeline begins with the construction of internally consistent, multi-attribute human profiles using constrained selection to reflect real-world demographics such as education, health attributes, financial status, etc. Using a combination of zero-shot prompting and OpenAI o3-mini, we generate diverse content types - including wiki-style articles, social media posts, forum discussions, online reviews, comments, and marketplace listings - each embedding realistic, contextually appropriate PII and other sensitive information. We validate the utility of PANORAMA by fine-tuning the Mistral-7B model on 1x, 5x, 10x, and 25x data replication rates with a subset of data and measure PII memorization rates - revealing not only consistent increases with repetition but also variation across content types, highlighting PANORAMA's ability to model how memorization risks differ by context. Our dataset and code are publicly available, providing a much-needed resource for privacy risk assessment, model auditing, and the development of privacy-preserving LLMs.

Evaluating personalized recommendations remains a central challenge, especially in long-form audio domains like podcasts, where traditional offline metrics suffer from exposure bias and online methods such as A/B testing are costly and operationally constrained. In this paper, we propose a novel framework that leverages Large Language Models (LLMs) as offline judges to assess the quality of podcast recommendations in a scalable and interpretable manner. Our two-stage profile-aware approach first constructs natural-language user profiles distilled from 90 days of listening history. These profiles summarize both topical interests and behavioral patterns, serving as compact, interpretable representations of user preferences. Rather than prompting the LLM with raw data, we use these profiles to provide high-level, semantically rich context-enabling the LLM to reason more effectively about alignment between a user's interests and recommended episodes. This reduces input complexity and improves interpretability. The LLM is then prompted to deliver fine-grained pointwise and pairwise judgments based on the profile-episode match. In a controlled study with 47 participants, our profile-aware judge matched human judgments with high fidelity and outperformed or matched a variant using raw listening histories. The framework enables efficient, profile-aware evaluation for iterative testing and model selection in recommender systems.

Large language model (LLM)-powered assistants have recently integrated memory mechanisms that record user preferences, leading to more personalized and user-aligned responses. However, irrelevant personalized memories are often introduced into the context, interfering with the LLM's intent understanding. To comprehensively investigate the dual effects of personalization, we develop RPEval, a benchmark comprising a personalized intent reasoning dataset and a multi-granularity evaluation protocol. RPEval reveals the widespread phenomenon of irrational personalization in existing LLMs and, through error pattern analysis, illustrates its negative impact on user experience. Finally, we introduce RP-Reasoner, which treats memory utilization as a pragmatic reasoning process, enabling the selective integration of personalized information. Experimental results demonstrate that our method significantly outperforms carefully designed baselines on RPEval, and resolves 80% of the bad cases observed in a large-scale commercial personalized assistant, highlighting the potential of pragmatic reasoning to mitigate irrational personalization. Our benchmark is publicly available at https://github.com/XueyangFeng/RPEval.

One of the key factors influencing the reasoning capabilities of LLM-based agents is their ability to leverage long-term memory. Integrating long-term memory mechanisms allows agents to make informed decisions grounded in historical interactions. While recent advances have significantly improved the storage and retrieval components, by encoding memory into dense vectors for similarity search or organizing memory as structured knowledge graphs most existing approaches fall short in memory updating. In particular, they lack mechanisms for dynamically refining preference memory representations in response to evolving user behaviors and contexts. To address this gap, we propose a Preference-Aware Memory Update Mechanism (PAMU) that enables dynamic and personalized memory refinement. By integrating sliding window averages (SW) with exponential moving averages (EMA), PAMU constructs a fused preference-aware representation that captures both short-term fluctuations and long-term user tendencies. We conduct experiments on five task scenarios of the LoCoMo dataset, and the results show that our mechanism can significantly improve the output quality of LLM in five baselines, validating its effectiveness in long-term conversations.

Large language models (LLMs) achieve remarkable success in natural language processing (NLP). In practical scenarios like recommendations, as users increasingly seek personalized experiences, it becomes crucial to incorporate user interaction history into the context of LLMs to enhance personalization. However, from a practical utility perspective, user interactions' extensive length and noise present challenges when used directly as text prompts. A promising solution is to compress and distill interactions into compact embeddings, serving as soft prompts to assist LLMs in generating personalized responses. Although this approach brings efficiency, a critical concern emerges: Can user embeddings adequately capture valuable information and prompt LLMs? To address this concern, we propose \name, a benchmark designed to evaluate the effectiveness of user embeddings in prompting LLMs for personalization. We establish a fair and standardized evaluation process, encompassing pre-training, fine-tuning, and evaluation stages. To thoroughly evaluate user embeddings, we design three dimensions of tasks: sequence understanding, action prediction, and interest perception. These evaluation tasks cover the industry's demands in traditional recommendation tasks, such as improving prediction accuracy, and its aspirations for LLM-based methods, such as accurately understanding user interests and enhancing the user experience. We conduct extensive experiments on various state-of-the-art methods for modeling user embeddings. Additionally, we reveal the scaling laws of leveraging user embeddings to prompt LLMs. The benchmark is available online.

Large language model (LLM) agents serving different users often solve related tasks, yet separate user histories can leave reusable experience inaccessible to other agents. Pooling memories expands access but risks transferring preferences that conflict with the receiving user's requirements. We introduce ShareMem, a memory architecture that shares reusable experience while grounding its application in the receiving user's own preferences. Shared experiences indicate how to act and which preferences to consult; the receiving user's memory supplies their concrete values. Two-stage consolidation refines experience locally before integrating accepted edits into a shared pool. During execution, scope-first retrieval jointly selects local and shared experiences under a common entry budget, while a user-bound channel supports initial and agent-initiated preference retrieval. We evaluate ShareMem across web navigation (Mind2Web), online personalized interaction (VitaBench~2.0), and multi-session coding (MemoryCode) with four backbone models. It improves step success, average task success, and dialogue-macro coding scores, respectively, over matched user-local memory across all four models. Ablations favor two-stage consolidation for smaller shared pools, lower induction token usage, and better downstream performance, and support complementarity between experience guidance and active preference retrieval. Further analyses show that sharing helps most when relevant local experience is scarce, while source quality and cross-user preference interference limit useful transfer.

Large Language Models (LLMs) excel at generating coherent text within a single prompt but fall short in sustaining relevance, personalization, and continuity across extended interactions. Human communication, however, relies on multiple forms of memory, from recalling past conversations to adapting to personal traits and situational context. This paper introduces the Mixed Memory-Augmented Generation (MMAG) pattern, a framework that organizes memory for LLM-based agents into five interacting layers: conversational, long-term user, episodic and event-linked, sensory and context-aware, and short-term working memory. Drawing inspiration from cognitive psychology, we map these layers to technical components and outline strategies for coordination, prioritization, and conflict resolution. We demonstrate the approach through its implementation in the Heero conversational agent, where encrypted long-term bios and conversational history already improve engagement and retention. We further discuss implementation concerns around storage, retrieval, privacy, and latency, and highlight open challenges. MMAG provides a foundation for building memory-rich language agents that are more coherent, proactive, and aligned with human needs.

User profiling is pivotal for recommendation systems, as it transforms raw user interaction data into concise and structured representations that drive personalized recommendations. While traditional embedding-based profiles lack interpretability and adaptability, recent advances with large language models (LLMs) enable text-based profiles that are semantically richer and more transparent. However, existing methods often adhere to fixed formats that limit their ability to capture the full diversity of user behaviors. In this paper, we introduce LettinGo, a novel framework for generating diverse and adaptive user profiles. By leveraging the expressive power of LLMs and incorporating direct feedback from downstream recommendation tasks, our approach avoids the rigid constraints imposed by supervised fine-tuning (SFT). Instead, we employ Direct Preference Optimization (DPO) to align the profile generator with task-specific performance, ensuring that the profiles remain adaptive and effective. LettinGo operates in three stages: (1) exploring diverse user profiles via multiple LLMs, (2) evaluating profile quality based on their impact in recommendation systems, and (3) aligning the profile generation through pairwise preference data derived from task performance. Experimental results demonstrate that our framework significantly enhances recommendation accuracy, flexibility, and contextual awareness. This work enhances profile generation as a key innovation for next-generation recommendation systems.

Large language model agents have shown strong capabilities in generating coherent and contextually appropriate responses, yet robust long-horizon dialogue remains limited by the lack of external memory that is traceable, updatable, and diagnostically transparent. Existing memory-augmented agents often store memories as isolated records or overwritable states, making it difficult to preserve how information originates, evolves, conflicts, or becomes obsolete over time. We propose TrajWiki, a trajectory-based memory framework for long-horizon conversational agents. Instead of treating memory as static entries, TrajWiki represents each memory as a source-grounded evolution trajectory, maintained through immutable episodic snapshots and claim-level operations such as ADD, REVISE, and DEPRECATE. To reduce fragmentation and retrieval cost, TrajWiki further introduces Memory Wiki, a persistent intermediate layer that incrementally compiles dialogue history into structured and interlinked wiki pages capturing salient entities, events, quantities, topics, and conflicts. At inference time, queries are routed hierarchically from relevant wiki pages to linked memory trajectories, then to corresponding snapshots and source messages for evidence-grounded answer synthesis. Experiments on LoCoMo and MedMT show that TrajWiki improves long-horizon dialogue performance across both open-source and closed-source LLM backbones, while providing greater interpretability and diagnostic visibility into memory evolution, retrieval failures, and answer generation.

LLM agents lack persistent memory, causing conversations to reset each session and preventing personalization over time. We present Lyzr Cognis, a unified memory architecture for conversational AI agents that addresses this limitation through a multi-stage retrieval pipeline. Cognis combines a dual-store backend pairing OpenSearch BM25 keyword matching with Matryoshka vector similarity search, fused via Reciprocal Rank Fusion. Its context-aware ingestion pipeline retrieves existing memories before extraction, enabling intelligent version tracking that preserves full memory history while keeping the store consistent. Temporal boosting enhances time-sensitive queries, and a BGE-2 cross-encoder reranker refines final result quality. We evaluate Cognis on two independent benchmarks -- LoCoMo and LongMemEval -- across eight answer generation models, demonstrating state-of-the-art performance on both. The system is open-source and deployed in production serving conversational AI applications.

Long-term memory has become a core component of large language model (LLM) agents. As agents accumulate personal information over long-term use, users increasingly ask them to delete sensitive or outdated facts. A memory system should honor such requests. It should remove exactly what was requested and keep the rest of its memory intact. However, existing memory benchmarks evaluate only memory writing, retrieval, and organization, so whether agents can forget at the user's explicit request remains under-evaluated. To address this gap, we propose Bemula, the first benchmark dedicated to memory unlearning. It comprises 50 multi-session dialogue instances, 135 forget requests of six types, and 1,742 test questions. Each dialogue has a control version without the requests, so that only systems that have stored the target can earn credit for forgetting. Across the paired versions, five test suites measure storage, removal of the requested information, preservation of unrelated memories, relearning of similar facts, and resistance to extraction attacks. On Bemula, we evaluate six mainstream memory systems under three backbone LLMs, together with the Full Context LLM on two of them. The results are negative. Across all evaluated systems and backbones, no system passes more than 1.5% of forget requests end to end, and most pass none at all. These systems either leave the requested information extractable under simple attacks or delete far more than requested. Memory unlearning therefore remains an open challenge for agent memory design. We release our data and code at https://github.com/Nboxff/bemula-benchmark.

In multi-session dialog system, it is essential to continuously update the memory as the session progresses. Simply accumulating memory can make it difficult to focus on the content of the conversation for inference due to the limited input sentence size. Therefore, efficient and accurate conversation model that is capable of managing memory to reflect the conversation history continuously is necessary. This paper presents a conversation model that efficiently manages memory as sessions progress and incorporates this into the model to reflect the conversation history accurately with 3 methodologies: SFT, DPO and DPO with SFT model. Our model using DPO algorithm shows an improvement about 0.0591 of BERTScore in memory accuracy, and the rate of responses reflecting the memory increased as well. Also, response generation performance enhanced about 4.292 in fluency, 3.935 in coherence, and 2.896 in consistency. This paper describes a training method that yields better performance than models with more than twice the parameter size, even when the model size is smaller. Thus, our model demonstrates efficiency not only in terms of accuracy but also in resource utilization.

Most conventional recommendation methods (e.g., matrix factorization) represent user profiles as high-dimensional vectors. Unfortunately, these vectors lack interpretability and steerability, and often perform poorly in cold-start settings. To address these shortcomings, we explore the use of user profiles that are represented as human-readable text. We propose the Language-based Factorization Model (LFM), which is essentially an encoder/decoder model where both the encoder and the decoder are large language models (LLMs). The encoder LLM generates a compact natural-language profile of the user's interests from the user's rating history. The decoder LLM uses this summary profile to complete predictive downstream tasks. We evaluate our LFM approach on the MovieLens dataset, comparing it against matrix factorization and an LLM model that directly predicts from the user's rating history. In cold-start settings, we find that our method can have higher accuracy than matrix factorization. Furthermore, we find that generating a compact and human-readable summary often performs comparably with or better than direct LLM prediction, while enjoying better interpretability and shorter model input length. Our results motivate a number of future research directions and potential improvements.

Generative recommendation (GenRec) models typically model user behavior via full attention, but scaling to lifelong sequences is hindered by prohibitive computational costs and noise accumulation from stochastic interactions. To address these challenges, we introduce Rec2PM, a framework that compresses long user interaction histories into compact Preference Memory tokens. Unlike traditional recurrent methods that suffer from serial training, Rec2PM employs a novel self-referential teacher-forcing strategy: it leverages a global view of the history to generate reference memories, which serve as supervision targets for parallelized recurrent updates. This allows for fully parallel training while maintaining the capability for iterative updates during inference. Additionally, by representing memory as token embeddings rather than extensive KV caches, Rec2PM achieves extreme storage efficiency. Experiments on large-scale benchmarks show that Rec2PM significantly reduces inference latency and memory footprint while achieving superior accuracy compared to full-sequence models. Analysis reveals that the Preference Memory functions as a denoising Information Bottleneck, effectively filtering interaction noise to capture robust long-term interests.

Long-term memory enables LLM-based agents to retain and reuse information across tasks and sessions, supporting personalization and long-horizon interactions. However, persistent memories can also induce sycophancy, causing agents to over-align with users' historical beliefs even when they are inaccurate, outdated, or inconsistent with objective evidence. Existing mitigation methods assume that memory-induced sycophancy originates from biased or incorrect memories and attempt to reduce this risk by filtering such memories at different stages of the memory pipeline. However, in the real world, objective and correct memories can still induce sycophancy, and the same memory can warrant different influence across different contexts. To this end, we propose MemAdapter, a novel framework that adaptively integrates retrieved memories to support objective and reliable reasoning. Specifically, MemAdapter consists of three components: (i) Counterfactual Induction, which leverages counterfactual reasoning to uncover the potential risk of retrieved memories; (ii) Context-Aware Reflection, which calibrates the inferential influence of each retrieved memory in light of the current task via self-reflection; and (iii) Evidence-Based Reasoning, which grounds the final response in appropriate evidence while preserving the legitimate influence of memory. Extensive experiments on three benchmarks demonstrate that MemAdapter consistently improves memory reliability across diverse scenarios. Our code is available at https://github.com/DEEP-JLU/MemAdapter.

Learning user representations is a vital technique toward effective user modeling and personalized recommender systems. Existing approaches often derive an individual set of model parameters for each task by training on separate data. However, the representation of the same user potentially has some commonalities, such as preference and personality, even in different tasks. As such, these separately trained representations could be suboptimal in performance as well as inefficient in terms of parameter sharing. In this paper, we delve on research to continually learn user representations task by task, whereby new tasks are learned while using partial parameters from old ones. A new problem arises since when new tasks are trained, previously learned parameters are very likely to be modified, and as a result, an artificial neural network (ANN)-based model may lose its capacity to serve for well-trained previous tasks forever, this issue is termed catastrophic forgetting. To address this issue, we present Conure the first continual, or lifelong, user representation learner -- i.e., learning new tasks over time without forgetting old ones. Specifically, we propose iteratively removing less important weights of old tasks in a deep user representation model, motivated by the fact that neural network models are usually over-parameterized. In this way, we could learn many tasks with a single model by reusing the important weights, and modifying the less important weights to adapt to new tasks. We conduct extensive experiments on two real-world datasets with nine tasks and show that Conure largely exceeds the standard model that does not purposely preserve such old "knowledge", and performs competitively or sometimes better than models which are trained either individually for each task or simultaneously by merging all task data.

Embodied agents empowered by large language models (LLMs) have shown strong performance in household object rearrangement tasks. However, these tasks primarily focus on single-turn interactions with simplified instructions, which do not truly reflect the challenges of providing meaningful assistance to users. To provide personalized assistance, embodied agents must understand the unique semantics that users assign to the physical world (e.g., favorite cup, breakfast routine) by leveraging prior interaction history to interpret dynamic, real-world instructions. Yet, the effectiveness of embodied agents in utilizing memory for personalized assistance remains largely underexplored. To address this gap, we present MEMENTO, a personalized embodied agent evaluation framework designed to comprehensively assess memory utilization capabilities to provide personalized assistance. Our framework consists of a two-stage memory evaluation process design that enables quantifying the impact of memory utilization on task performance. This process enables the evaluation of agents' understanding of personalized knowledge in object rearrangement tasks by focusing on its role in goal interpretation: (1) the ability to identify target objects based on personal meaning (object semantics), and (2) the ability to infer object-location configurations from consistent user patterns, such as routines (user patterns). Our experiments across various LLMs reveal significant limitations in memory utilization, with even frontier models like GPT-4o experiencing a 30.5% performance drop when required to reference multiple memories, particularly in tasks involving user patterns. These findings, along with our detailed analyses and case studies, provide valuable insights for future research in developing more effective personalized embodied agents. Project website: https://connoriginal.github.io/MEMENTO

As Large Language Models (LLMs) advance, personalization has become a key mechanism for tailoring outputs to individual user needs. However, most existing methods rely heavily on dense interaction histories, making them ineffective in cold-start scenarios where such data is sparse or unavailable. While external signals (e.g., content of similar users) can offer a potential remedy, leveraging them effectively remains challenging: raw context is often noisy, and existing methods struggle to reason over heterogeneous data sources. To address these issues, we introduce PAT (Personalization with Aligned Trajectories), a reasoning framework for cold-start LLM personalization. PAT first retrieves information along two complementary trajectories: writing-style cues from stylistically similar users and topic-specific context from preference-aligned users. It then employs a reinforcement learning-based, iterative dual-reasoning mechanism that enables the LLM to jointly refine and integrate these signals. Experimental results across real-world personalization benchmarks show that PAT consistently improves generation quality and alignment under sparse-data conditions, establishing a strong solution to the cold-start personalization problem.

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online emotional support. However, existing long-term dialogue benchmarks primarily focus on static and explicit fact retrieval, failing to evaluate agents in critical scenarios where user information is dispersed, implicit, and continuously evolving. To address this gap, we introduce ES-MemEval, a comprehensive benchmark that systematically evaluates five core memory capabilities: information extraction, temporal reasoning, conflict detection, abstention, and user modeling, in long-term emotional support settings, covering question answering, summarization, and dialogue generation tasks. To support the benchmark, we also propose EvoEmo, a multi-session dataset for personalized long-term emotional support that captures fragmented, implicit user disclosures and evolving user states. Extensive experiments on open-source long-context, commercial, and retrieval-augmented (RAG) LLMs show that explicit long-term memory is essential for reducing hallucinations and enabling effective personalization. At the same time, RAG improves factual consistency but struggles with temporal dynamics and evolving user states. These findings highlight both the potential and limitations of current paradigms and motivate more robust integration of memory and retrieval for long-term personalized dialogue systems.

Persona-driven techniques increasingly adapt large language models (LLMs) to diverse contexts. However, existing methods predominantly rely on rigid, synthetic personas that flatten individual variation, rely on stereotypes, and miss the nuanced signals driving actual human preferences. We introduce profile behavioral grounding, a framework for extracting open-ended, high-fidelity user profiles directly from authentic, anonymized social media posts. We evaluate these profiles across two paradigms: train-time personalization via supervised finetuning (SFT) and non-parametric test-time multi-perspective reasoning. Across complex recommendation and open-ended query benchmarks, behaviorally grounded profiles consistently improve base models and outperform synthetic profile baselines, driving stronger parametric alignment and enabling richer, multifaceted reasoning. Our findings establish open-ended, behavior-derived profiles as a highly diverse and effective foundation for the next generation of personalized language systems. Our code base is available at https://github.com/ServiceNow/behavior-grounding.

Users of modern platforms repeatedly need summaries of recent dialogue, but the window rarely contains enough context to be interpreted on its own. We formalize this setting as streaming dialogue summarization, where a system must summarize a current window using selective memory from an unbounded history under a fixed budget. We show that the central challenge is not how much history is accessed, but whether memory recovers the evidence that the current window presupposes. We construct a benchmark and evaluation protocol that separately assesses whether memory contains gap-resolving evidence and whether the generated summary reflects it. We propose ReMEMBER, a missing-evidence memory framework that conditions retrieval on unresolved window dependencies and refines retrieved chunks into evidence-dense memory under a fixed budget. Experiments on dialogues with histories up to 160K tokens show that ReMEMBER improves memory recall and gap-resolution completeness over memory construction baselines under the same budget.

Large language models (LLMs) power many interactive systems such as chatbots, customer-service agents, and personal assistants. In knowledge-intensive scenarios requiring user-specific personalization, conventional retrieval-augmented generation (RAG) pipelines exhibit limited memory capacity and insufficient coordination between retrieval mechanisms and user-specific conversational history, leading to redundant clarification, irrelevant documents, and degraded user experience. Inspired by the hippocampus-neocortex memory mechanism, we propose HiMeS, an AI-assistant architecture that fuses short-term and long-term memory. Our contributions are fourfold: (1) A short-term memory extractor is trained end-to-end with reinforcement learning to compress recent dialogue and proactively pre-retrieve documents from the knowledge base, emulating the cooperative interaction between the hippocampus and prefrontal cortex. (2) A partitioned long-term memory network stores user-specific information and re-ranks retrieved documents, simulating distributed cortical storage and memory reactivation. (3) On a real-world industrial dataset, HiMeS significantly outperforms a cascaded RAG baseline on question-answering quality. (4) Ablation studies confirm the necessity of both memory modules and suggest a practical path toward more reliable, context-aware, user-customized LLM-based assistants.

Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile representations that are simple and dialogue-specific, or implicit representations that are difficult to collect. In this work, we propose a unified framework in which we bring together both standard and more sophisticated profile representations by creating a new resource where each dialogue is aligned with all possible speaker representations such as communication style, biographies, and personality. This framework allows to test several baselines built using generative language models with several profile configurations. The automatic evaluation shows that profile-based models have better generalisation capabilities than models trained on dialogues only, both in-domain and cross-domain settings. These results are consistent for fine-tuned models and instruction-based LLMs. Additionally, human evaluation demonstrates a clear preference for generations consistent with both profile and context. Finally, to account for possible privacy concerns, all experiments are done under two configurations: inter-character and intra-character. In the former, the LM stores the information about the character in its internal representation, while in the latter, the LM does not retain any personal information but uses it only at inference time.

In modern commercial systems, including Recommendation, Ranking, and E-Commerce platforms, there is a trend towards improving customer experiences by incorporating Personalization context as input into Large Language Models (LLMs). However, LLMs often struggle to effectively parse and utilize sparse and complex personal context without additional processing or contextual enrichment, underscoring the need for more sophisticated context understanding mechanisms. In this work, we propose Guided Profile Generation (GPG), a general method designed to generate personal profiles in natural language. As is observed, intermediate guided profile generation enables LLMs to summarize, and extract the important, distinctive features from the personal context into concise, descriptive sentences, precisely tailoring their generation more closely to an individual's unique habits and preferences. Our experimental results show that GPG improves LLM's personalization ability across different tasks, for example, it increases 37% accuracy in predicting personal preference compared to directly feeding the LLMs with raw personal context.

Names are deeply tied to human identity. They can serve as markers of individuality, cultural heritage, and personal history. However, using names as a core indicator of identity can lead to over-simplification of complex identities. When interacting with LLMs, user names are an important point of information for personalisation. Names can enter chatbot conversations through direct user input (requested by chatbots), as part of task contexts such as CV reviews, or as built-in memory features that store user information for personalisation. We study biases associated with names by measuring cultural presumptions in the responses generated by LLMs when presented with common suggestion-seeking queries, which might involve making assumptions about the user. Our analyses demonstrate strong assumptions about cultural identity associated with names present in LLM generations across multiple cultures. Our work has implications for designing more nuanced personalisation systems that avoid reinforcing stereotypes while maintaining meaningful customisation.

Recent studies have proposed unified user modeling frameworks that leverage user behavior data from various applications. Many of them benefit from utilizing users' behavior sequences as plain texts, representing rich information in any domain or system without losing generality. Hence, a question arises: Can language modeling for user history corpus help improve recommender systems? While its versatile usability has been widely investigated in many domains, its applications to recommender systems still remain underexplored. We show that language modeling applied directly to task-specific user histories achieves excellent results on diverse recommendation tasks. Also, leveraging additional task-agnostic user histories delivers significant performance benefits. We further demonstrate that our approach can provide promising transfer learning capabilities for a broad spectrum of real-world recommender systems, even on unseen domains and services.

LLM agents accumulate histories that outgrow their context windows, motivating a growing literature on memory systems. Yet most existing designs are tuned to a single scenario (multi-session chat or a single trajectory format), and there is little evidence that they generalize across the heterogeneous trajectories agents encounter in deployment. We revisit eight memory systems plus an agentic harness for search problems, on five scenarios: single-turn QA, multi-session chat, agentic-trajectory QA, memory stress tests, and long-horizon agentic tasks. The harness, which self-manages flat text-file storage via tool calls, achieves the best cross-task ranking, suggesting that memory performance hinges on giving the agent active control over storage and retrieval rather than on a passive store behind a fixed pipeline. We instantiate this insight in AutoMEM, an agentic memory harness with a self-managed tool interface that achieves the best cross-scenario generality among the systems we evaluate.