My Hugging Face Space is stuck on Paused — Restart returns 503

Hello Hugging Face Team,

My Space is stuck in “Paused” state and I cannot restart it.

Space:

Problem:

- Space status: Paused

- Restart fails with 503

- Factory Rebuild also fails with 503

- No new build/container logs are generated

- Logs show “No logs available”

Error:

"Failed to restart your Space:

Something went wrong when restarting this Space."

Request ID:

Root=1-6a9f262b-424d240500c1c0d670d00cfb

Please check the Space runtime/control-plane state and help me unpause/restart the Space.

Thank you.

It looks like this may be a Hugging Face infrastructure/control-plane issue rather than a problem with your Space code. Since both Restart and Factory Rebuild return 503 and no new container logs are generated, the Space may be stuck before the runtime is even started.

I’d recommend contacting Hugging Face support and providing the Request ID, since they should be able to check the Space’s runtime state from their side.

Hmm… it looks like there may have been an infrastructure issue, but this Space might be stopped for a separate reason too:thinking::


I checked the Space runtime state, and there is a more specific clue than the 503 itself:

{
  "stage": "PAUSED",
  "hardware": {
    "current": null,
    "requested": "cpu-basic"
  },
  "errorMessage": "Flagged as abusive"
}

So I would stop treating this as an ordinary Docker/build failure for now. The useful next step is probably to ask Hugging Face to review the flag, rather than repeatedly trying Restart / Factory Rebuild.

I would keep the Space URL, the Request ID you already posted, and the runtime JSON above, and send them to website@huggingface.co. In a very recent similar Forum case, HF staff specifically asked the user to email that address so they could take a closer look.

If this turns out to be a moderation decision that needs to be contested, HF’s Content Policy also lists safety@huggingface.co for moderation-related complaints/appeals.

The important limitation is that the runtime response does not expose the actual reason behind the flag. So I would not assume from this alone that Telegram, Stremio, a proxy feature, or any particular part of the application is the cause.

Why this may be separate from the infrastructure issue

The original symptoms — PAUSED, Restart/Factory Rebuild returning 503, and no new logs — can certainly look like a control-plane problem.

But there are public cases where essentially the same visible symptoms turned out to be a Space-level flag. For example, in this case, the runtime API eventually exposed:

Flagged as abusive, reason trojan proxy on :7860

That does not mean your Space has the same reason; your API response does not say that. It only shows why the runtime state is more useful here than the generic 503.

So I would handle the flag first. If HF clears it and the Space still cannot start, then it makes sense to return to normal Docker/build/runtime debugging.

A practical decision tree
A more specific reason / detector / rule is visible
|
+--> Include that exact signal in the HF support request
     and investigate that component first.

Only "Flagged as abusive" is visible
|
+--> Ask HF to review the exact reason.
     |
     +-- HF says false positive
     |   +--> Review / unflagging is the relevant path.
     |
     +-- HF identifies a specific feature or behavior
     |   +--> Change or separate that component.
     |
     +-- Flag is cleared, but the Space still fails
         +--> Return to ordinary build/runtime debugging.

I would avoid deleting random files or repeatedly redeploying similar copies before knowing the reason, because that provides little diagnostic information.

Also, I would not read the Content Policy as saying that any application with proxy/relay functionality is automatically prohibited. The policy specifically mentions proxies/tunnels in the context of using them to bypass platform restrictions. The exact reason for this Space’s flag still needs HF-side confirmation.

If HF does identify one particular relay/networking component as the problem, that still would not necessarily mean abandoning the whole Telegram/Stremio project; separating only that component onto a more suitable host may be an option.

I have the same problem. The system flagged the space as “Flagged as abusive” because it was mistakenly sending too many requests to itself. I’ve been waiting for a response for about a month. T^T